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Request to order feature has stopped working


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Hi, I have set up the "Request to order" feature on my Gig. But, I've noticed that this feature has stopped working since today and I am getting orders directly from the package where I did not send any customized offer to the buyer.

I have set the schedule for 7 days, starting from "12:00 am to 12:00 am (24 hours)", with the target audience being "All customers".

Is anyone facing the same issues?

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On 4/14/2023 at 4:50 AM, jakaria_abedin said:

Hi, I have set up the "Request to order" feature on my Gig. But, I've noticed that this feature has stopped working since today and I am getting orders directly from the package where I did not send any customized offer to the buyer.

I have set the schedule for 7 days, starting from "12:00 am to 12:00 am (24 hours)", with the target audience being "All customers".

Is anyone facing the same issues?

I think it was a technical issue. Please get in touch with customer support.

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