Order started automatically

[devel0per4u]

I am new to Fiverr. I got an order which started automatically and the deadline has been started. Without any discussion about the project and not getting any contents. What can be done??

[michmikaia]

Hi there. 

If a buyer order package from your gig, and give requirements that you have already set up in this gig, so the order start. 

If you really mention on the description that buyer should discuss to you before putting an order, then you should use that as proof when you ask for cancellation. 

But, I think it is better to talk first with that buyer. And you will see if if you should cancel or ask to extent the delivery time. It's quite bad for you if you cancel your first order. 

Edited April 11, 2023 by michmikaia

[parvez_marketer]

you should ask buyer about the work and ask him if you need anything to do his job. congratulation for your first job on fiverr. Hope you will successfully complete the job. Best wishes for you and your future.

[florenciafarkas]

Something similar happened to me a few days ago. The order was initiated, the buyer never wrote me, never answered my messages. I cancelled the order 😕