Fiverr Cancelled My Order While I Was Working On It

[muhammad_osman]

Last night a buyer placed order on my GIG, I started working on it. And doing almost 30-35% job, I suddenly got notification that order is cancelled by support team. I said really? How will pay me for the work I did and time I spent? Such a non-sense thing on Fiverr. Although Buyer have tag of Fiverr Business. 

I don't know why Fiverr cancelled this order, I contacted the support to know their respectable reason. But I seriously disappointed. You do half of the job, and Fiverr cancel order without paying a penny. Whats your opinion on it?

 

 

Edited April 9, 2023 by muhammad_osman

[mariashtelle1]

Unfortunately if you have short deadlines client can change their mind and still say that they ordered by mistake. And if you didn’t deliver your order then fiverr can’t really protect you because there is no proof of work that was done 

[muhammad_osman]

32 minutes ago, mariashtelle1 said:

Unfortunately if you have short deadlines client can change their mind and still say that they ordered by mistake. And if you didn’t deliver your order then fiverr can’t really protect you because there is no proof of work that was done 

I got reply from Fiverr Support Team. But still I don't understand the reason of cancellation. Is order cancelled because that Buyer is no longer on FIverr or Fiverr ban that buyer? Or order cancelled because buyer is not happy with my work?

[mariashtelle1]

1 hour ago, muhammad_osman said:

Is order cancelled because that Buyer is no longer on FIverr or Fiverr ban that buyer?

Those are the same things. If an account gets banned then they are no longer on a platform. But it doesn’t really matter for you. 
 

 

1 hour ago, muhammad_osman said:

Or order cancelled because buyer is not happy with my work?

Obviously not. You haven’t delivered any of your work yet. 
 

your order got cancelled because your buyer don’t have an account on fiverr anymore wether he deactivated it himself or got banned.