Does anyone know why a buyer review rating would be different in one area of the site than others?

[mandyzines]

I'm confused. My orders list page shows my last order as having a 4.5 rating, but on the individual order itself and the front end of the site it shows 4.7. What's up with that?

 

Edited March 22, 2023 by mandyzines

[smashradio]

Weird. This is probably just a bug. You could drop a word about it to Customer Support, and see what they have to say. At the very least, that would make them aware of the issue. 

[donnovan86]

3 hours ago, mandyzines said:

rder as having a 4.5 rating, but on the individual order itself and the front end of the site it shows 4.7.

It's not a bug. In the orders section anything that's rated as .3 or .7 is seen as .5. They just round things up to the nearest multiple of 5. I saw that a few years ago, but it doesn't matter because it shows things properly on our profile. So don't worry, it's just how they do it in that section. I had the same thing today, a person rated me 4.7 and there it appears 4.5...

[mandyzines]

1 minute ago, donnovan86 said:

It's not a bug. In the orders section anything that's rated as .3 or .7 is seen as .5. They just round things up to the nearest multiple of 5. I saw that a few years ago, but it doesn't matter because it shows things properly on our profile. So don't worry, it's just how they do it in that section. I had the same thing today, a person rated me 4.7 and there it appears 4.5...

I would like my algorithm boss to see 4.7 :)

[theratypist]

18 minutes ago, mandyzines said:

I would like my algorithm boss to see 4.7 🙂

Everyone does like to be in good terms with the algorithm boss! 😅

[donnovan86]

15 hours ago, mandyzines said:

I would like my algorithm boss to see 4.7 🙂

I think this is more for us, the algorithm most likely doesn't track that but who knows at this point.

 

[smashradio]

16 hours ago, donnovan86 said:

It's not a bug. In the orders section anything that's rated as .3 or .7 is seen as .5. 

I'd call that a bug. 🤣

[donnovan86]

1 hour ago, smashradio said:

I'd call that a bug. 🤣

True, unless that section was purposefully built just to show 0s and 5s. Who knows. Anyway I don't look into that, everywhere else it's fine and rarely enter that section anyway.

[uiuxtanim]

No idea. But a similar thing happened to my order also. 

[donnovan86]

35 minutes ago, uiuxtanim said:

No idea. But a similar thing happened to my order also. 

 

It's how they show in that section. It shows that you didn't have a perfect, 5.0 score. It means nothing, just a way for you to track what kind of review people left to your orders. It's in the Orders section after all.