Yoav.M Posted March 15, 2023 Share Posted March 15, 2023 Want to learn how to kickstart a promising freelance career? Check out this webinar to discover how freelancers can maximize their potential on Fiverr. Meet the panel Stephanie Smith is a Seller Success Manager on the Seller Plus team here at Fiverr! She is based out of Orlando, Florida, and loves binging on TV in her free time.Chase Clark is a Seller Success Manager on the Seller Plus team. Also based out of Orlando, FL, Chase manages sellers in the Music & Audio and Digital Marketing verticals.Brynne Fritjofson is a social media marketing expert who assists her clients with visual branding, social copy, coaching, and more. 117 2 4 5 Link to comment Share on other sites More sharing options...
vickiespencer Posted March 15, 2023 Share Posted March 15, 2023 4 hours ago, Yoav.M said: Stephanie Smith is a Seller Success Manager on the Seller Plus team here at Fiverr! She is based out of Orlando, Florida, and loves binging on TV in her free time. I love this lady! 75 1 2 1 Link to comment Share on other sites More sharing options...
Yoav.M Posted March 16, 2023 Author Share Posted March 16, 2023 Thanks for the positive comment @vickiespencer , and I agree with you, she's amazing ! 57 1 2 Link to comment Share on other sites More sharing options...
omar_faruk8 Posted April 4, 2023 Share Posted April 4, 2023 Thanks to share her experience. It is really motivative & helpful for other seller 🙂. Finally thanks to @Yoav.M for arranging all. I appreciate such type of supportive arrangement. 💙❤️💛 51 1 1 2 Link to comment Share on other sites More sharing options...
Yoav.M Posted April 5, 2023 Author Share Posted April 5, 2023 Thank you @omar_faruk8, that's making me so happy! I'm honored to work for you! 48 2 1 Link to comment Share on other sites More sharing options...
sairafida420 Posted April 16, 2023 Share Posted April 16, 2023 Can we join fiverr webinar in online session? 44 1 Link to comment Share on other sites More sharing options...
Yoav.M Posted April 18, 2023 Author Share Posted April 18, 2023 @sairafida420 - Yes you can, simply join our next webinar, once you receive the invitation via mail 🙂 @kabir_shahariar & @webcut - Thank you, it's my pleasure to help! 38 5 Link to comment Share on other sites More sharing options...
webpoka Posted May 5, 2023 Share Posted May 5, 2023 Is it possible to arrange, a webinar about new changes on fiverr. Cause many people are asking questions about new changes. 36 1 Link to comment Share on other sites More sharing options...
tamara_letsgrow Posted June 29, 2023 Share Posted June 29, 2023 Thank you so much. A key takeaway is to focus on quality, communication and customer service. Quality - ensure your buyers are as satisfied as possible. Communication - ask your buyers clarifying questions and get all the information you need. Be open and honest with your Buyers. 29 1 1 Link to comment Share on other sites More sharing options...
six_spikes Posted August 12, 2023 Share Posted August 12, 2023 @Shiran.M We were at the Zoom meeting, and it was totally unprofessional. You seemed to be nervous, made loads of mistakes and the overall presentation was disaster. We asked 5 questions, and there was no answer at all. Even when the rest of the people on the meeting were asking why the our questions weren't answered as we all as seller are concerned about the same things, you guys tried to avoid answering and ending the meeting in the shortest time possible. You said that the record of the meeting will be sent via e-mail till Friday the latest, yet here we are with nothing. You also said that sellers should learn from the buyer's feedback (not the private feedback ofc, it's hidden), so we hope you appreciate our feedback and you'll grow with it. 25 1 2 1 Link to comment Share on other sites More sharing options...
donnovan86 Posted August 12, 2023 Share Posted August 12, 2023 18 minutes ago, six_spikes said: you guys tried to avoid answering Fiverr staff doesn't equal management. Many times, we ask questions that only people in managerial positions can answer. 27 2 Link to comment Share on other sites More sharing options...
six_spikes Posted August 12, 2023 Share Posted August 12, 2023 (edited) 12 minutes ago, donnovan86 said: Fiverr staff doesn't equal management. Many times, we ask questions that only people in managerial positions can answer. Right. So, 3 staff members are saying to ask questions in the Q&A section, starts answering just a few from the Q&A section, and then avoids answering by giving answers of some meaningless questions given in the chat, that were answered in the presentation itself. Done like pros. All I did now, was giving a honest feedback. Edited August 12, 2023 by six_spikes 26 1 Link to comment Share on other sites More sharing options...
vickieito Posted August 13, 2023 Share Posted August 13, 2023 (edited) I'm really sorry you had such a negative experience, @six_spikes! I wasn't there, so I wouldn't know. I'm sure @Shiran.M will address all of the concerns that you listed above. 4 hours ago, six_spikes said: We asked 5 questions, and there was no answer at all. Why don't you list your questions here? They are probably relevant to all of us here. Webinars can be short, and as @donnovan86 mentioned, many times questions need to be forwarded to the relevant members of management before an adequate response can be given. Expecting to have answers to all of the questions asked during a webinar is unrealistic. Give them time to respond. Just because questions weren't answered then doesn't mean Fiverr isn't looking into them. 4 hours ago, six_spikes said: the overall presentation was disaster. 4 hours ago, six_spikes said: You said that the record of the meeting will be sent via e-mail till Friday the latest, yet here we are with nothing. If the overall presentation was a disaster, then why are you looking for the recording? It must have been okay for you to want to see it. I'm also curious to see the recording of the webinar since I missed it. Waiting until Monday or later in the week is also not a problem. Edited August 13, 2023 by vickieito 26 1 2 Link to comment Share on other sites More sharing options...
sripra9007 Posted August 13, 2023 Share Posted August 13, 2023 https://www.fiverr.com/content/rt/new-order-management-tools?utm_source=appb&utm_medium=email&utm_campaign=Sellers_Act_New_Order_Management_Tools_Webinar_Recording&utm_content=cta Is this the Webinar recording that is being asked for? 24 3 Link to comment Share on other sites More sharing options...
vickieito Posted August 13, 2023 Share Posted August 13, 2023 14 minutes ago, sripra9007 said: Is this the Webinar recording that is being asked for? Looks like it @sripra9007! Thanks for posting it here! 25 Link to comment Share on other sites More sharing options...
priyank_mod Posted August 13, 2023 Share Posted August 13, 2023 Webinars can simply be looked as the opportunity to grasp and learn💡 something we don't already know about. It is not so much about the topic, presenter, fluency of presentation or even QnA!! Instead of judging and attacking someone who is trying their best to do their job, one can just attend it with a SEEKER's mindset and absorb what they can or need to... Even if one has concerns about a feature and its implementation - in due time, most likely it will get sorted out through feedback and collective user experience. And like @vickieito and @donnovan86 already mentioned, staff cannot answer anything and everything - due to hierarchy and management reasons. Just my two cents on how I look at webinars - irrespective of topic or context!! PS I had attended this webinar. 26 2 Link to comment Share on other sites More sharing options...
vickieito Posted August 13, 2023 Share Posted August 13, 2023 (edited) Great webinar @Shiran.M! I really like how you were able to post examples of 5-star reviews from recent canceled orders - that was really nice to see! You had a lot of info to cover during the webinar, so I thought it was fitting that you spent the most time on the information that most sellers were concerned about (reviews on canceled orders). @Yoav.M - One area that I think many sellers need help with is learning how to respond to negative reviews from buyers. I noticed that some sellers see this as an opportunity to "tell their side of the story" so their customer service skills go out the window and the response ends up being more of a rant. And that doesn't put them in a good light. So as a follow-up webinar, that would be a great customer service skill to cover - how to respond to negative feedback. I know @yael_success did an awesome job covering this in the Seller Plus tips video but a video or webinar for non-Seller Plus members would be very helpful, especially in light of the recent changes. So Seller Plus members - now would be a great time to go to your Tips and Insights tab on your Seller Plus Program Page and watch @yael_success's video "What To Do When You Get A Negative Review." Note: I went through @Yoav.M's webinar section and this is a good webinar for all sellers to review: https://help.fiverr.com/hc/en-us/articles/4403197337745-Service-success-Customer-satisfaction-On-repeat For anyone who wants to view all of the webinars, they are here: https://help.fiverr.com/hc/en-us/sections/17143178826641 Edited August 13, 2023 by vickieito 53 6 3 Link to comment Share on other sites More sharing options...
catwriter Posted August 13, 2023 Share Posted August 13, 2023 11 hours ago, six_spikes said: You said that the record of the meeting will be sent via e-mail till Friday the latest, yet here we are with nothing. Have you checked the spam folder? I got the e-mail with the link on Thursday. 20 1 3 Link to comment Share on other sites More sharing options...
atozdebug Posted August 30, 2023 Share Posted August 30, 2023 Anyone know how can I get yesterday AI webinar recorded video? 15 Link to comment Share on other sites More sharing options...
ashrafulrcr Posted August 30, 2023 Share Posted August 30, 2023 This is best opertunity But How can I Join? 15 Link to comment Share on other sites More sharing options...
aminul_design Posted March 31 Share Posted March 31 Where can I get updates for the upcoming webinars? 7 Link to comment Share on other sites More sharing options...
tanvirme Posted April 9 Share Posted April 9 Thank you so much for the update but everytime I am missing the webinar reason of it. It's starting aty night / sleeping time 4 Link to comment Share on other sites More sharing options...
richardmutri3 Posted April 9 Share Posted April 9 Who noticed Fiverr support is very poor these days? Over 24hours they did not attend to my mails and I am having verification problem fro withdrawal. I am receiving any code 4 1 Link to comment Share on other sites More sharing options...
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