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A HUGE PROBLEM ABOUT MY ACCOUNT


creative_750

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I am in a huge problem. After some days my gig "promote option" was closed. My ranked gigs also disappear and come back after being like that for a long time (This happened four times with this one, and now It's not okay). Asking the sellers I know, and they have never faced such a problem. Only this happens to me. This problem occurs in my account without any bad reviews or reports.

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What you are experiencing usually happens when you receive negative private feedback. If your private feedback stats fall below a certain threshold, all the gigs take a nosedive and the gig promotion option is turned off. It takes anywhere from 2 weeks to 3 months for your gigs and account to recover. As of now, all you can do is complete the order you have or the orders you get from your returning buyers.

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10 minutes ago, rahulkajla1 said:

What you are experiencing usually happens when you receive negative private feedback. If your private feedback stats fall below a certain threshold, all the gigs take a nosedive and the gig promotion option is turned off. It takes anywhere from 2 weeks to 3 months for your gigs and account to recover. As of now, all you can do is complete the order you have or the orders you get from your returning buyers.

Thanks for letting me know what was completely unknown to me.

Now do I have to do anything or everything will be okay by itself?

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3 minutes ago, creative_750 said:

Now do I have to do anything or everything will be okay by itself?

You don't really have to do anything. Completing the orders helps, as they might bring your stats up, but if you do not have any pending orders or orders from returning buyers, all you can do is wait. If this is happening repeatedly, look into what is causing it. Look into why your buyers are dissatisfied and leaving negative private reviews. Work on your communication to ensure your buyers are well-informed about your services and satisfied with the work you deliver.

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4 hours ago, creative_750 said:

Thanks for letting me know what was completely unknown to me.

Now do I have to do anything or everything will be okay by itself?

you have to deliver perfect order to receive always better feedback, it will help to return on the track

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On 3/15/2023 at 7:57 AM, venonusa said:

you have to deliver perfect order to receive always better feedback, it will help to return on the track

Bro, How can I do "deliver perfect order" when my gig doesn't appear in the search list and there is no order? 

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5 hours ago, creative_750 said:

Bro, How can I do "deliver perfect order" when my gig doesn't appear in the search list and there is no order? 

Don't wait, contact your past customers asking if they want to place a new order so you can start getting some orders

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