Got a negative review from gig 4 months ago--she will remove it but can she?

[misscrystal]

I am wondering if, after a gig I completed 4 months ago which just got a negative review, can the buyer remove it or does customer service have to remove it? She agreed to do it for a refund but I don’t know how to do this.

[freelancemm]

@misscrystal I think the only way you can get it refunded in that case is through CS. Just contact them with the screen-shot stating that the buyer wants to remove the feedback and CS should help do the rest.

[misscrystal]

yup it worked, thanks