Account Temporarily Disabled

[ahmadali164]

My account temporarily suspended by fiverr. I didn’t get any warning. 
as a new seller I don’t know about gig banner that I can’t use from google.

If i get any warning from fiverr i can understand my mistake but unfortunately I didn’t get.

now fiverr team email me that account under review by fiverr trust and safety team.

I have a great reviews with 5 star from my clients.
Anyone know that what a chance to my account reactivation ?

 

[shafzone]

You can't blame Fiverr. Since you are a new seller, you should have gone through the T&C. What you can do now is to beg an excuse from the Fiverr team saying the fact and promise them you will go through the T&C of Fiverr to educate yourself to prevent such instants in the future.

[catwriter]

13 hours ago, ahmadali164 said:

as a new seller I don’t know about gig banner that I can’t use from google.

Being a new seller has nothing to do with it. You can't use something that doesn't belong to you because it's dishonest. Not to mention that, when you create a gig, you get told to only use the images that are either yours, or that you have obtained all the rights to use. And if you're offering design services, the images you use have to be your own creation.