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My account has been restricted


sabaaow

Question

What steps i have to follow to get my account unrestricted. I received an email that your account is underview.I am able to withdraw funds and also i am working on active orders.I submit a request to Customer support but no reply..what should i do next?

Edited by sabaaow
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Hi there.

There are two things left to do: 

1. Finish the current order.

2. Wait for Fiverr team finish the review. (CS can't help you right now)

It seems that you violates Fiverr TOS.

 

Restricted

The account is partially disabled.
The customer, either buyer or seller, can access the account, withdraw funds, complete ongoing orders, and review their order history. They cannot place or receive new orders, nor can they communicate with other customers through inbox messages.  seller's Gigs will not show on the marketplace, and buyers will not be able to place new orders. Once an account is temporarily disabled, the customer needs to wait for the trial period (which can take upwards of 90 days) to be completed—to know if the account will be restored or permanently disabled. 

Customer Support can neither influence the result of this review nor can they update the customer on the review's end date. 

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