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Fiverr deducted from my balance for promoted gigs. Please help!

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Hello. I have a problem. And I'm totally confused. So I was a level 1 seller but now I'm back to being a new seller before I got 4 star. Now, I am getting an invoice of Fiverr deducting some amount for promoted gigs which I didn't do. Please help. Is there a way I can rectify it?

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