Buyer did not submit requirements

[mercurianus]

Buyer did not submit a requirement and despite asking 3 times in last 2 days, is unresponsive.

Asked cs to cancel the order.. Customer support asks me to extend delivery date. Why should I extend for no fault of mine?

My order would go late if buyer does not respond to the extension but basically for the fault of buyer why does CS ask me to extend the delivery?

If buyer sees that the delivery after extension was late than originally promised, they might leave a bad rating. 

 

[farrukh_bala]

Send a extend request. If they don't extend the delivery time and are not responsive, then you should contact CS again and hopefully the'll cancel the order on their behalf.

This will not affect your profile.

[almamunx08]

Fiverr like to completion every order that why he suggested you to extend delivery time..

 

Maybe client is new or busy with another work..

 

If you extend time then their has a possibility to come back.

I think you should follow CS suggestions.