Can i ask my buyer for honest feedback?

[arifbillah360]

Actually, I won't ask my buyer for give me a 5 star feedback or positive feedback. 

asking format: 
"You can write a feedback, if you like my work. thanks"

 

is there any problem? 

[markp]

yes there is a problem. you are asking for feedback only if they like your work. thats the same as asking for positive feedback.  you can only use general terms like "please can you leave feedback on how it was working with me" or something similar. 

[arifbillah360]

If you are satisfied with my work, please take a moment to write your feedback If you still have any questions, please reach me and I will try my level best to assist you accordingly.'

 

im using like this. it would be problem? 

[sunboatrecords]

@arifbillah360 I certainly don't like your wording. It is also missing a full stop after 'your feedback'.

I also have no idea what 'level best' is. We were not using this phrase in Ontario. Very best perhaps?

In any case, why would you risk it? 

Just say: If you have any questions or need further changes, please contact me.

Also, don't forget to leave a review.

Something like this.

Hope this helps!

Edited January 25, 2023 by sunboatrecords

[markp]

@arifbillah360you cannot ask customers to leave feedback based on their opinion of the work. would you ask the customer this?

"If you think my work is junk and you are not satisfied, please take a moment to write your feedback. Im really looking forward to it. I'm a masochist".

obviously you wouldn't write this, at least i think not..and you cannot  write this either.

If you are satisfied with my work, please take a moment to write your feedback

you can only ask something non specific and general like "please can you take a moment to leave feedback on the gig" you cannot ask to leave feedback only if the customer likes the work. Anything else is going to get you intro trouble for feedback manipulation.

 

 

[donnovan86]

Don't ask people for feedback. Fiverr is already pressuring them to leave feedback. And I had people that left me a 1 star review or a 3 star review saying they were satisfied and happy with the work, but they just placed stars randomly so Fiverr stops pressuring them. So.. If Fiverr already asks them for feedback and they don't share it, do you think any time you ask them you'll have a different outcome?

[vickiespencer]

1 hour ago, donnovan86 said:

Don't ask people for feedback. Fiverr is already pressuring them to leave feedback.

This! ⬆️
74% of my orders have been left reviews, and I have never asked for one. Instead, I offer excellent customer service. 

I am also a buyer on Fiverr. I find it annoying when a seller asks me to leave a review because I know that Fiverr will also remind me two times to review the buyer's services. I typically do leave a review. The only time I did not was when the seller needed to do several revisions to fulfil the work I had requested. He would not like the review I would have left if he had asked for one.