Fiverr adds unknown sellers Founding Source to my Payoneer account.H

[shawnalimran]

Hi Fiverr Community,

 

I've got 80 USD earning withdrawal to my Payoneer account from a Fiverr account which was not mine. I did not make any withdrawal lately but I received the balance to my Payoneer. This is a strange experience to me. I surely do not have another Fiverr account. I always obey Fiverr terms and rules. This is a suicidal attempt to have two accounts. The Founding Source Fiverr ID: hmyounis (It shows in my Payoneer)  who is Pakistani seller, I just checked using the URL (Fiverr.com/username). In Payoneer now shows two funding source mine: shawanalimran and another which is not mine: hmyounis. I've already let this know to Fiverr and Payoneer. Fiverr did not replied me yet with any result but I got replied from Payoneer. Payoneer says the second Funding source was added on date 30 december 2022. I did not do add this funding source but I would like to know how this is happened. I want to know as well, how can i return the balance to fiverr or It's payee? Will this restrict my account since I believe this is a clearly a technical fault? 

Edited Monday at 04:21 PM by shawnalimran

[imagination7413]

If you've already contacted Fiverr Customer Support, then you will have to wait. We on the forums are merely Sellers and Buyers like you, and have no access to your account.

[shawnalimran]

Perhaps, there is someone faced the same issue like I am facing  now. I could get some advice from sellers who faced such an issue So, I posted it here. 

[imagination7413]

I will admit, this is the first I've seen/heard of an issue like this, due to Fiverr usually immediately banning multiple accounts that try to use the same payment method. Even if another user has encountered this before, going through Fiverr CS is the only way this can be resolved. 

Quick FYI: as a new forum user, you only have 5 posts per-day, then you will have to wait 24 hrs to post again.