Suddenly gig does not showing in search result & disabled promoting gig option

[rishaat]

Yesterday I've notice that my gig does not showing in search result also disabled promoting gig option. I don't know why this problem happening on my gig. 

Can anyone give me a solution how to get rid this problem?

Thank you 

[donnovan86]

You can't get rid of it. Fiverr constantly tracks your performance so there's something like a bad review for example, late delivery, etc that pushed you back. There's a perfect explanation for that. And there's nothing you can do other than deliver excellent services to your clients, then eventually any issue will go away.

[gravvityguy]

Fiverr has a weird algorithm that shuffles gigs every day, so that everyone gets a fair share of buyers attention ( I hope ) 

[donnovan86]

1 hour ago, gravvityguy said:

Fiverr has a weird algorithm that shuffles gigs every day, so that everyone gets a fair share of buyers attention ( I hope ) 

It's not weird. It's based on gig performance. So it's anything but random.

[uk1000]

45 minutes ago, donnovan86 said:

So it's anything but random.

There's probably a bit of pseudo-randomness in it. eg. if you view the new gigs in a category (eg. logo design) then wait 10 or 20 seconds and reload the page then quite a few/a lot of the gigs will probably change position a bit, some might go to a row higher up. It's unlikely anything much has changed for those gigs/sellers in that 10 or 20 seconds, so they're probably just repositioning them in some pseudo-random order -  (unless they're rearranged with a different formula that doesn't use a "random" type formula but just seems to) as well as taking into account the gig and seller stats.

Edited January 7, 2023 by uk1000

[donnovan86]

53 minutes ago, uk1000 said:

change position a bit

Yes, it's not random. Those stay within the same parameters, but 2-3 times a day you will see gigs changing position a bit, some go up, some go down. Again, gig performance is very important. 

[uk1000]

12 minutes ago, donnovan86 said:

but 2-3 times a day you will see gigs changing position a bit,

If they're changing after a few seconds (which they are, after you refresh them), and they're all new gigs with no orders (Newest Arrivals sort), then nothing much will have changed in their gig performance/gig stats (or seller stats). The only thing that might have changed in that time is that I viewed those gigs in the results page and didn't click any and other people may also have viewed them in that page and may not have clicked any either. And if they're changing position slightly under those circumstances within seconds then doesn't that suggest to you that it isn't solely based on gig performance+seller performance and that there must also be some pseudo randomness or other added sequence to it?

They might also be counting the impressions/clicks of the gigs (eg. to give gigs more impressions when they don't have enough data about those gigs) but it might also be that they don't store fully up to date (up to date for every user) view/impression counts for things like determining gig positions - eg. maybe it might affect site performance if they did, so I don't see why what seems like a small amount of randomness in the positions after page reloads isn't actually a small amount of (pseudo) randomness.

 

[newsmike]

4 hours ago, gravvityguy said:

Fiverr has a weird algorithm that shuffles gigs every day, so that everyone gets a fair share of buyers attention ( I hope ) 

No, the algorithm seeks to make visible the gigs that make the most money for Fiverr, as it should. Just like shops place the most popular and profitable merchandise in the window, not the crap that hasn't sold since 1983, which goes in the bin. 

Edited January 7, 2023 by newsmike

[danukz]

I am having the same problem for the past two months, I am down to 3k impressions from 75k. I am not getting any new customers and having a pretty hard time