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When does Fiverr refund the seller through "compensation" for a cancelled order?


sasyj93
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On Fiverr, if a buyer cancels an order, the seller will typically be compensated for any work that has been completed up to the point of cancellation. The amount of compensation that the seller receives will depend on the specific circumstances of the cancellation and can vary.

If a seller and buyer are unable to come to an agreement on the terms of a cancellation, the seller can submit a request for compensation through the Resolution Center. Fiverr's Customer Support team will review the request and determine an appropriate amount of compensation, if any, based on the seller's completed work and the terms of the cancellation.

It's important to note that the seller is only eligible for compensation if the cancellation was initiated by the buyer. If the seller cancels the order, they will not receive any compensation.

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