I am level 2 seller, I was overbooked so I paused my gig for two days, after resuming again every thing was well then someone placed wrong order by mistake, he put two orders then we talked to customer support and canceled the order. Then again I was overbooked so I used the out of office mode this time. Then I turned that off again. And then boom my gig impressions goes to zero, now am daily getting 50 impressions on 7 gigs. I tried to use the gig promotion feature but that option is not available too even it was there before. I was using that feature for one gig. Now I have two Questions. Question 1 is why fiverr de ranked my gig?
1) Due to pausing the gig?
2) due to using the out of office mode?
3) due to order cancelation?
4) due to using the promoted gigs option.
Question no 2:
How to fix this?
I am level two seller and I have created my own team to mange all those orders because I was getting too many orders. So it's very frustrating now to deal with that problem, I don't understand what should I do. Feeling depressed. If you can give some information that will be much appreciated. Thanks
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nasirjaved1
Hi, everyone,
I am level 2 seller, I was overbooked so I paused my gig for two days, after resuming again every thing was well then someone placed wrong order by mistake, he put two orders then we talked to customer support and canceled the order. Then again I was overbooked so I used the out of office mode this time. Then I turned that off again. And then boom my gig impressions goes to zero, now am daily getting 50 impressions on 7 gigs. I tried to use the gig promotion feature but that option is not available too even it was there before. I was using that feature for one gig. Now I have two Questions. Question 1 is why fiverr de ranked my gig?
1) Due to pausing the gig?
2) due to using the out of office mode?
3) due to order cancelation?
4) due to using the promoted gigs option.
Question no 2:
How to fix this?
I am level two seller and I have created my own team to mange all those orders because I was getting too many orders. So it's very frustrating now to deal with that problem, I don't understand what should I do. Feeling depressed. If you can give some information that will be much appreciated. Thanks
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