cancel order stuck on profile

[hasan0001]

This order got canceled 1 year ago and still stuck on my profile anyone have this type of problem. I also talked with the support and they can't even fix it.

 

[tinufranklin]

Inform to support team

[hasan0001]

Already did they don't know that to do.

Edited December 29, 2022 by hasan0001

[riser_top]

3 hours ago, hasan0001 said:

This order got canceled 1 year ago and still stuck on my profile anyone have this type of problem. I also talked with the support and they can't even fix it.

 

I think it's a Fiverr bug. You can contact support again. I have never faced such a problem

[mariashtelle1]

Can you show us a screenshot what did fiverr support tell you? 

[hasan0001]

On 12/29/2022 at 9:04 PM, mariashtelle1 said:

Can you show us a screenshot what did fiverr support tell you? 

ya  sure

[hasan0001]

On 12/29/2022 at 9:04 PM, mariashtelle1 said:

Can you show us a screenshot what did fiverr support tell you? 

 

[mariashtelle1]

On 12/29/2022 at 2:27 PM, hasan0001 said:

I also talked with the support and they can't even fix it.

Did you give them information that they asked for in their last message?