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Why after submitting my ID card for verification my profile got suspended


mrx_promoter
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I'm using a Fiverr seller account for the last 2 months suddenly Fiverr asked for an ID card verification when I submit my ID card for verification I received an email from Fiverr your order has been canceled and your Fiverr account has been suspended.

Please is there anything solution for me? I would be very thankful for that.

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3 minutes ago, mrx_promoter said:

I'm using a Fiverr seller account for the last 2 months suddenly Fiverr asked for an ID card verification when I submit my ID card for verification I received an email from Fiverr my order has been canceled and my Fiverr account has been suspended.

Please is there anything solution for me? I would be very thankful for that.

My ID card was originally that Issues by the Pakistan government 

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11 hours ago, siddik_111 said:

maybe your ID card was already used before, ( once ) and you used the same ID card again and fiverr system have traced it and suspended your ID...

Remember: Fiverr allow only one account for one person.

Unfortunately, I used my ID card before but my that account was already banned

Can I get my account back is anything solution for me?

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2 hours ago, mrx_promoter said:

Unfortunately, I used my ID card before but my that account was already banned

Can I get my account back is anything solution for me?

What would be the point of banning an account if the very same person could just create another account?

2 hours ago, mrx_promoter said:

Please can you help me to get back my account 

You'd only have a chance to get it back if it was banned in error. However, it looks like there was no error in your case. You got banned, then broke the rules (again) by creating a new account without permission.

You can try asking Customer Support for help, but they will probably just tell you that your account is permanently banned.

Edited by catwriter
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