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Unable to respond to user that is Unavailable as a seller


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I am unable to respond to a user that is marked as unavailable. The text area is grayed out and I am unable to type. This looks like a bug but I am unable to confirm this.
I'm on seller mode and I'm worried that this would affect my response time. Is this something I should worry about?image.png.fef611b14fc7b705a0782e57f469eb20.png

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