why Fiverr cancel the order automatically after done the job?

[mahedi201]

why is order canceled automatically after done the job successfully, even after getting the review from client? 

Edited December 12, 2022 by mahedi201

[strategist_ceo]

19 minutes ago, mahedi201 said:

why is order canceled automatically after done the job successfully, even after getting the review from client? 

If this is the order / review:

It's because you didn't provide good customer service. You'll be lucky to not get a warning or kicked off the platform.

[minimal_blast]

14 hours ago, mahedi201 said:

why is order canceled automatically after done the job successfully, even after getting the review from client? 

If your buyer is not satisfied with the work, he can cancel the order through Fiverr support. In this case, you would be better off talking to the Buyer. After that you can contact support

[pramodchoudh188]

14 hours ago, mahedi201 said:

why is order canceled automatically after done the job successfully, even after getting the review from client? 

your buyer contacts Fiverr support and share his feedback. due to this reason Fiverr support canceled your order. if you have any buyer confirmation regarding to your final delivery then you can contact Fiverr support. they will analysis on your query based. if you hadn't any confirmation then Fiverr support can't help.

[pramodchoudh188]

14 hours ago, strategist_ceo said:

If this is the order / review:

It's because you didn't provide good customer service. You'll be lucky to not get a warning or kicked off the platform.

According to me, Fiverr can't be kicked off sellers. if the seller doesn't provide continuous good service, then the seller gets warning messages. maybe buyer work is different from real work or related to imagination.

But as a seller, we need to try our best to best for providing good services because we are based on buyers.

[mahedi201]

I have more then 100+ review... why you are showing just one example.... even after getting 5 start with good review the order had canceled after 4 month... what your excuse on that????

[mahedi201]

On 12/13/2022 at 12:50 AM, strategist_ceo said:

If this is the order / review:

It's because you didn't provide good customer service. You'll be lucky to not get a warning or kicked off the platform.

I have more then 100+ review... why you are showing just one example.... even after getting 5 start and good review the order had cancel after 4 month... what your excuse on that????

[mahedi201]

On 12/13/2022 at 3:27 PM, pramodchoudh188 said:

According to me, Fiverr can't be kicked off sellers. if the seller doesn't provide continuous good service, then the seller gets warning messages. maybe buyer work is different from real work or related to imagination.

But as a seller, we need to try our best to best for providing good services because we are based on buyers.

Yes, i always try to provide my best service to the buyers.... but sometime its happened with us, some buyers are overdemanding. I have more then 100+ review... why you are showing just one example.... even after getting 5 start and good review the order had cancel after 4 month... what's your comment on that????

[ridwansugi]

2 hours ago, mahedi201 said:

I have more then 100+ review... why you are showing just one example.... even after getting 5 start and good review the order had cancel after 4 month... what your excuse on that????

Several reasons, maybe because:

1. Buyer found out that your final delivery didn't match with your buyer expectation. They found out later - think you are cheating on them, so they open dispute. 

2. Buyer think you are using template / using copyrighted material for your video.  They can't use your delivery at the end.

3. BAD BUYER. Bad things happens, not just you but to everyone - everywhere. NOT just on Fiverr. Just move on and focus on your next project.  

 

 

 

Edited March 26, 2023 by ridwansugi
typo

[mdabdullah14251]

After delivering the order buyers get 14 days for revision. If you don't provide what buyer want then they can get back their refund if they inform Fiverr. Try to provide the best service for your clients.

Thanks.