Help Website Bug

[supercalifra923]

Can anyone Know how to fix this Bug? I always Experience this and I'm so embarrassed to always make the client repeat revision requests. Link to the comment is not showing Can anyone know how to fix this?? Please see Screenshot below. Thank you

 

[strategist_ceo]

It appears that you did not meet the buyer's expectations regarding the quality of your work. What bug?

[supercalifra923]

46 minutes ago, strategist_ceo said:

It appears that you did not meet the buyer's expectations regarding the quality of your work. What bug?

No Sir. What I mean is the link to see the comments of the revision???🤷‍♂️ is not showing when a client ask for a revision

[strategist_ceo]

It seems the buyer has provided instructions in a conversation below. If you did not receive these instructions, please contact the buyer directly. There is nothing anyone can do without some sort of link or to actually understand the problem.

[moonstaredits]

1 hour ago, supercalifra923 said:

I always Experience this and I'm so embarrassed to always make the client repeat revision requests.

Read the conversation with the buyer again and pay attention to their requests and suggestions. If their requests aren't clear, ask them again. If they sent you no clear requests in the messages nor in the revision request they placed, ask them again. If they don't send any of those... Well it's time to cancel the order via CS. Or if you think the buyer is abusing the revision feature, kindly remind them that your package doesn't offer unlimited revisions and send them a custom offer with the price of a new revision (I hope you really don't offer them, or else you will be stuck with the buyer requesting free revisions forever!)

Edited December 12, 2022 by moonstaredits

[supercalifra923]

Like this Image attach see the "VIEW 1 COMMENT" link. it is not present most of the time so I can't see what the clients want revised.

[supercalifra923]

6 minutes ago, moonstaredits said:

Read the conversation with the buyer again and pay attention to their requests and suggestions. If their requests aren't clear, ask them again. If they sent you no clear requests in the messages nor in the revision request they placed, ask them again. If they don't send any of those... Well it's time to cancel the order via CS. Or if you think the buyer is abusing the revision feature, kindly remind them that your package doesn't offer unlimited revisions and send them a custom offer with the price of a new revision (I hope you really don't offer them, or else you will be stuck with the buyer requesting free revisions forever!)

Thank you for the Reply But it is not my problem. My problem is how to fix the bug on the website that is not showing the link "View 1 Comment" Please see attached Screenshot and Compare them. As you can See the Revision from the other client has the button to click the "View Comment"

while the other one doesn't have it. That is my problem. 

[moonstaredits]

2 minutes ago, supercalifra923 said:

Thank you for the Reply But it is not my problem. My problem is how to fix the bug on the website that is not showing the link "View 1 Comment" Please see attached Screenshot and Compare them. As you can See the Revision from the other client has the button to click the "View Comment"

while the other one doesn't have it. That is my problem. 

That's because they didn't make any comment nor attached a file. There's no bug. That was my point.

[supercalifra923]

This is what I meant this is not showing sometimes this button here. So I don't know what the client want to revise So, i will ask them again..