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I sell pineapple sometimes gets orders for apple


bizend
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I have a voiceover gig.

RARELY it happens that buyers want something, which I don't offer, and they place order, without discussion or asking me.

In this case, its better for both of us, to cancel the order.

Will it affect negatively to me, as order is getting cancelled, without my fault? 

 

Edited by bizend
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Also, in my 24hrs gig, most of the orders, which I receive, in that mine and buyers time zone differs by approx 12hrs.

So during their working time, mine is sleeping time, and vice-a-versa. 

Though all orders are completed on time, but it becomes very difficult to fulfill order on time. Any tip? What should I do? 

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Sorry, couldn't resist.

3 hours ago, bizend said:

RARELY it happens that buyers want something, which I don't offer, and they place order, without discussion or asking me.

In this case, its better for both of us, to cancel the order.

Will it affect negatively to me, as order is getting cancelled, without my fault?

If a buyer places an order without discussing it with you first, and the order is something that you do not provide, you can cancel it and contact customer support to explain the situation. They will manually adjust your cancellation rate accordingly.

15 minutes ago, bizend said:

it becomes very difficult to fulfill order on time. Any tip? What should I do? 

No. Change your minimum order time to 48 hours if this bothers you.

Edited by strategist_ceo
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