All Gigs Disappeared

[steve_wp_tutor]

Hi, all my data/gigs have disappeared. I have been writing the gigs on and off for weeks and was about to go live, Logged in tonight to do a final check and nothing there, all data is gone. I'm total gutted.

[noirparliament_]

This is really weird because Fiverr does not automatically delete gigs. 

To solve this, you should share your problem with the Fiverr Customer Support. They are really great at solving these problems.

I hope this will help.

[minhaz_tech]

Before publishing a new gig ,if you go to create new gig option and edit it little by little then there is a chance that your gig data may clear because of refreshing the server .So a better solution is first write all data on google doc file then paste it on main section.But if the problem occurs after published your gig please contact with fiverr support

[steve_wp_tutor]

Why would the server refresh or delete data, doesn't make sense. Once the info is saved its saved. If the server glitched you would only lose the last update not the whole gig. 

Support can see the gigs supposedly, but I can't see them. Support is telling me to clear cache, check internet connection, etc, so has not been very helpful so far. Even the advice about navigating the site's menus is out of date.

Any other ideas?

Thanks

 

[uk1000]

You could try deleting your Fiverr cookies (like they probably suggest) and try logging in again and going back to your gigs page and looking for the draft gigs.

Maybe try a different browser. If you've not tried chrome you could try that.

Maybe ask Fiverr support to screenshot the page that shows your gigs to see if they show normally or if they show some other status.

Maybe ask Fiverr support to send you the URLs of your gigs (the URLs that you'd use to edit those gigs).

eg.

http://fiverr.com/users/your_user_name/manage_gigs/main gig url/edit?wizard=0&tab=general

Maybe in future keep the details (text, images etc) of your gigs that you're working on saved in a folder on your pc so you have a backup in case things go wrong.

Edited November 28, 2022 by uk1000

[steve_wp_tutor]

Thanks UK1000, GOOD TIPS.

Fiverr support came up trumps and provide urls to each gig.  The gigs disappeared in the control panel because there was a system category change and the categories I had previously selected for each gig no longer existed.

Wow, glad that's sorted.