Jump to content
  • 0

I cancelled one order and my order completion rate went down to 67%


poojauiux
 Share

Question

Hello everyone!

Recently I cancelled 1 order and my order completion rate went down to 67%. I am a new seller and I completed 8 orders and $400 target and one of my order is in waiting for response..

I just want to know if I complete my 10th order will my completion rate went to 90% ?

  • Like 11
  • Sad 2
Link to comment
Share on other sites

7 answers to this question

Recommended Posts

  • 0

Hi @poojauiux

Your Order Cancelation Rate (OCR) is calculated on a rolling 60 days, so it's not based on the total number of orders that you have. If you don't have any more cancelations your OCR will return to 100% in 60 days.

If you are able to close 10 more orders quicker than the 60 days, then your OCR can be brought up to the "safe range" of <90% sooner.

Cancelations are an opportunity to learn how to improve your business. You can read about what I learned from order cancelations here:

https://community.fiverr.com/forums/topic/283566-today-is-day-60-and-finally-finally-i-have-an-order-completion-rate-of-100/

  • Like 11
  • Up 2
  • Thanks 1
Link to comment
Share on other sites

  • 0
On 11/19/2022 at 9:52 PM, poojauiux said:

Hello everyone!

Recently I cancelled 1 order and my order completion rate went down to 67%. I am a new seller and I completed 8 orders and $400 target and one of my order is in waiting for response..

I just want to know if I complete my 10th order will my completion rate went to 90% ?

complete another order fastly

  • Like 8
Link to comment
Share on other sites

Please sign in to comment

You will be able to leave a comment after signing in



Sign In Now
 Share

×
×
  • Create New...