About Fiverr policy violation.

[dmkhokon]

Using the words Email, @, Whatsapp, Telegram, payment, feedback, review are prohibited for sellers on Fiverr but buyers usually use most of these words,
Sometimes email is needed for work or for various accesses
In this case, if the buyer uses these words or sends the email id, will it affect my seller profile?

Edited November 18, 2022 by dmkhokon
rejection

[smartdezigns]

Hi

Well, if a buyer uses these words to you then you can click on Report Button (message). But you should never mention these things while discussing with the buyer via messages (Fiverr Inbox)..

If your work requires the details then you should mention in the Gig Requirements and discuss these things ONLY via Order Page. 

Sometimes when I am confused like buyer has provided the credentials for other websites/platforms, so I always discuss with Fiverr Customer Support that is it safe to use or not. (it is better for me to discuss these things with Fiverr Customer Support beforehand)..

Edited November 19, 2022 by smartdezigns
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