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How I avoid the cancellation


farhadkhan424

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Please have a look on this: https://www.fiverr.com/levels

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The Top Rated Seller level is the highest status you can achieve on Fiverr and is a recognition for all your hard work. Our editorial team manually reviews your performance for the previous 60 days and awards you this level when you meet the following requirements:

  • Be an active seller for at least 180 days
  • Complete at least 100 orders (all time)
  • Earn $20,000 or more
  • Maintain a 4.7-star rating over 60 days
  • Deliver a 90% response rate score over 60 days
  • Score a 90% order completion rate over 60 days
  • Achieve a 90% on-time delivery score over 60 days
  • Receive no warnings over 30 days

 

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Hi @farhadkhan424, If your order is due to buyer error (or in your case, a scammer), cancelation is not a bad thing. Customer Support will ensure that the cancelation will not affect your Order Completion Rate (ORC).

Cancelations only hurt sellers if it's due to a seller-caused issue (e.g., the seller can't deliver or provide acceptable quality to the buyer). You should always contact Customer Support if you feel that a cancelation should not affect your OCR. 

Edited by vickieito
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  • 4 weeks later...

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