Account restriction

[euphy1233]

I tried verifying my account with my National ID, after trying three times without success, Fiverr restricted my account until 90 days after review. I am so pissed because I am so sure the issue isn't from my side because I used an iPhone 12 camera for the capturing. Please is there anything I can do about it.

[catwriter]

20 minutes ago, dmarketer_abdul said:

Create new account with new Gmail ID,

If the OP creates a new account without the permission from Customer Support, that account will just get banned.

2 hours ago, euphy1233 said:

Please is there anything I can do about it.

Have you tried contacting Customer Support and asking them for help? I remember that there were cases like yours, and Customer Support helped them (in some cases it took a while, so you might need to be patient).

[euphy1233]

 

2 minutes ago, catwriter said:

If the OP creates a new account without the permission from Customer Support, that account will just get banned.

Have you tried contacting Customer Support and asking them for help? I remember that there were cases like yours, and Customer Support helped them (in some cases it took a while, so you might need to be patient).

I contacted the customer care and I went as far as to chat them on twitter, I was referred to a guy name Lex and he said the restriction is final. He doesn't want to even listen to my plead for another chance. I know for sure that the problem isn't from my side. 

[catwriter]

16 minutes ago, euphy1233 said:

I was referred to a guy name Lex and he said the restriction is final.

The only thing that comes to mind is to ask CS (Lex, I suppose) for your case to be escalated to a higher-up/superior.

[euphy1233]

10 hours ago, catwriter said:

The only thing that comes to mind is to ask CS (Lex, I suppose) for your case to be escalated to a higher-up/superior.

Ok thanks.

[euphy1233]

On 11/14/2022 at 5:30 PM, catwriter said:

The only thing that comes to mind is to ask CS (Lex, I suppose) for your case to be escalated to a higher-up/superior.

I contacted them but I haven't receive response for two days now

[catwriter]

I'm sorry to hear that. I hope you'll get some kind of response soon.

[euphy1233]

3 hours ago, catwriter said:

I'm sorry to hear that. I hope you'll get some kind of response soon.

Thanks, but I am not seeing that happening at all. The Lex guy is just so mean

[amit_juboraz_]

You can contact with fiverr support,they will solve this.