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Can Buyer rate Quality when order has been cancelled?


cmdgwu

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Hi,

To put it simple: Does Fiverr ask Buyers of *canceled* orders for a) public feedback and/or b) private feedback?

And further - if somebody is really able to elaborate - if so, does this have impact on your overall (private) Quality Feedback?

Thanks, Markus

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Posted
On 11/9/2022 at 5:08 PM, cmdgwu said:

Does Fiverr ask Buyers of *canceled* orders for a) public feedback and/or b) private feedback?

In the event of a cancelled order, there are two possible scenarios: the order is cancelled before it is accepted or auto completed, or the order is cancelled after it has been accepted by the buyer or auto completed.

If the review and rating is given before cancellation, it will be visible. However, if cancellation occurs prior to the buyer reviewing or rating your gig, they will not be able to do so afterward.

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