Jump to content

Override the need for a nudge


monicavids

Recommended Posts

Quick question. Is there a way for a seller to override the need for a nudge? I know that nudges are usually important and needed, but I’m running into several situations where asking for a nudge, when the customer knows its not needed, makes me look inept. Like, making a customer reply with a few words of gibberish to release a tip gig, or, one I’m running into more commonly, is when I ask the customer who has underpaid, to order additional gigs, and they “accidently” open a whole new gig to pay for what they requested and should have paid for in the original order. I’ve had situations where customers become unresponsive at this point, and because I cannot get them to trick Fiverr into thinking they have provided the info “needed” for the new order, I don’t get paid.



If this question is not clear, please ask clarifying questions. Thank you in advance.

Link to comment
Share on other sites

For my “tip” gig, I write a buyer’s instructions which says something along the lines of “thank you very much for your tip…because Fiverr treats this as an order, would you please respond to this by sending me a message? It doesn’t have to say anything much, but it will move the process along. After that, I’ll send you a special thanks!”. I then “deliver” a special “thank you” photo I made for this gig. So far, none of my buyers seems to mind doing this.



If I need a buyer to pay more for a gig, I try to explain the best way to add-on to their order, but that if they have any problem and need to place another order, that I’ll need them to activate the order with a message response to my instructions and they can just say “hi!”. Again, they haven’t seemed to mind, so far.

Link to comment
Share on other sites

Archived

This topic is now archived and is closed to further replies.

×
×
  • Create New...