English Test - 404 error

[ali_deemir]

When I try to publish a new gig in the writing & translation section, I receive a 404 error in the English test. I contacted support and followed their instructions to clear cookies and cache, use incognito mode, and wait 24 hours before attempting again. I even attempted to run the test on a different Windows computer. Unfortunately, nothing is working. Does anyone else have this problem or know how to solve it?

[vickieito]

Hi @ali_deemir, if this is still an issue for you, please submit a support ticket with Customer Support here:

https://www.fiverr.com/support_tickets/account-and-security/report-bug

[vickiespencer]

Did you take and pass the test? 

[ali_deemir]

@vickiespencerHey Vickie, I passed the test a long time ago before attempting to publish this gig.

[ali_deemir]

@vickieitoUnfortunately, the problem persists, but customer service closed my ticket by stating that I should wait 24 hours, which I did on multiple occasions.

[vickieito]

Your profile is showing that you passed the English test:

Quote

I would reopen the ticket, detailing all of the steps you took to follow (and mention that the the issue isn't resolved yet).

Edited November 1, 2022 by vickieito