How to avoid buyers ordering directly without contacting

[ahkdev]

I code programs so the pricing will vary greatly for different requirements, if buyers were to order directly without discussing the requirements and setting up a price with me, they would usually pick a very low price either because they think the task is very simple or wanted to get something at very low price. I tried putting "Please don't order directly" on gig descriptions, gig packages, etc. But I still get direct orders all the time. Then I came up with this arrangement:

Only one package, with "Starting at {price}" as the package name, and a description clearly asking the buyer to contact us first.

It's been a while now and I haven't received any direct orders since, and my sales increased as well since buyers contacted me more! I highly recommend sellers who need customers to contact them first arrange their gigs like so.

Edited October 19, 2022 by ahkdev

[vickieito]

That's a very clever way to set up your packages, @ahkdev!

I'm currently using Fiverr's new Request to Order feature on all my gigs to prevent buyers from placing orders without talking with me:

I turn this feature on and off based on how many orders I'm getting. It works great!

I hope this feature becomes available to all sellers soon!

[ahkdev]

@vickieito Oh my! That is a very much needed feature. I hope Fiverr roll out this option for all of us ASAP.

[vickieito]

On 10/19/2022 at 12:24 AM, ahkdev said:

@vickieito Oh my! That is a very much needed feature. I hope Fiverr roll out this option for all of us ASAP.

Here's when it started rolling out (currently it's only available to Seller Plus members):

[ahkdev]

On 10/19/2022 at 12:52 AM, vickieito said:

Here's when it started rolling out (currently it's only available to Seller Plus members):

Damn, I guess it'll be a Plus only feature then. I don't see any reason this should be available only in Plus though. 

[vickieito]

19 minutes ago, ahkdev said:

Damn, I guess it'll be a Plus only feature then. I don't see any reason this should be available only in Plus though. 

 I think they are using Seller Plus members as the test subjects to try out new features. I don't know if all features will be kept to the Seller Plus membership indefinitely.

[yannisenglish]

That is indeed an ingenious way of using Fiverr's interface 🙂 

I have a question, though. Have you checked what it looks like on both mobile and the website version of the UI?

It seems some part of it gets omitted when someone orders via the phone app so I'm just wondering if the "Starts at $10" part is visible.

[ahkdev]

On 10/19/2022 at 3:41 PM, yannisenglish said:

That is indeed an ingenious way of using Fiverr's interface 🙂 

I have a question, though. Have you checked what it looks like on both mobile and the website version of the UI?

It seems some part of it gets omitted when someone orders via the phone app so I'm just wondering if the "Starts at $10" part is visible.

You're right! On the phone app the package title is hidden if there's only one package. For sellers with more mobile buyers it's necessary to add multiple packages.

[sumongupta2]

I faced same problem but right now Gig Recruitment option help me that's why buyer don't give me direct Order

[kyleshive13]

Wow this is amazing!! Is this only available to certain level sellers? 

[vickieito]

2 hours ago, kyleshive13 said:

Wow this is amazing!! Is this only available to certain level sellers?

It's a very new feature, so it's currently being rolled out to Seller Plus members (not everyone has it yet).

[donnovan86]

On 10/19/2022 at 9:23 AM, vickieito said:

 I think they are using Seller Plus members as the test subjects to try out new features. I don't know if all features will be kept to the Seller Plus membership indefinitely.

I think not. They need to draw people to pay extra and this is not a must-have thing, people can receive orders and manage them without it. Seller Plus is great for those nice to haves.. and this fits right in. So I don't see it being added to the masses, just like the negative keywords or the buyer info thing.

[moshi_rahman]

On 10/19/2022 at 10:14 AM, vickieito said:

That's a very clever way to set up your packages, @ahkdev!

I'm currently using Fiverr's new Request to Order feature on all my gigs to prevent buyers from placing orders without talking with me:

I turn this feature on and off based on how many orders I'm getting. It works great!

I hope this feature becomes available to all sellers soon!

All seller have this option available?

[vickieito]

3 minutes ago, moshi_rahman said:

All seller have this option available?

No, it's a new feature being rolled out to Seller Plus members (and currently not all Seller Plus members have it yet).

[wp4mizan]

Don't you think it's little more inconvenience for buyer to order at the 1st place? As a seller point of view, I appreciate this feature is way more convenience to have. I think it's better to have this feature available so buyer also can get a chance to compatible with the system and update themselves.  

[azmain7]

On 10/19/2022 at 12:14 AM, vickieito said:

That's a very clever way to set up your packages, @ahkdev!

I'm currently using Fiverr's new Request to Order feature on all my gigs to prevent buyers from placing orders without talking with me:

 

I turn this feature on and off based on how many orders I'm getting. It works great!

I hope this feature becomes available to all sellers soon!

Are you Using seller Plus? How could we take this feature?

[vickieito]

On 11/3/2022 at 1:27 AM, azmain7 said:

Are you Using seller Plus? How could we take this feature? 

Yes, this is a new feature only available to Seller Plus members (and not all members have it yet). 

[aarman_shohan]

I think if we want to avoid direct orders then we should set the good pricing for basic gig. I faced same problems multiple times. Most of the time buyer didn't provide enough information so I had to cancel the orders. 

[zahidulparvez]

Give the first line of your gig well >>> ( contact me before ordering )

[hygge24]

On 10/19/2022 at 7:52 AM, vickieito said:

Here's when it started rolling out (currently it's only available to Seller Plus members):

I'm a Seller Plus member but the feature is not available for me yet. What your gigs category? 

[hygge24]

I found the answer https://www.fiverr.com/support/articles/8423950960913-Request-to-Order-for-sellers?segment=seller

It available only to selected Seller Plus members. 

[vickieito]

47 minutes ago, hygge24 said:

It available only to selected Seller Plus members. 

You're correct - not all Seller Plus members have this feature yet. This is a wonderful feature to have. I hope it becomes available to all Seller Plus members soon!

[psykkopatte]

Even in writting PLEASE CONTACT ME BEFORE ORDERING, they still manage to order the cheapest gig...........

[jabirahamed20]

Actually there is no option like this !!!

[muzahid_muntasi]

You write in the description box of your gig that you message me before ordering.