My gigs video was removed even though I'm the rightful owner

[takahashi38]

Hello I just joined yesterday and created a gig to create promo videos However when I uploaded my preview video it was removed by the team even though l own the rights to it. How can I get my video restored?

[vickieito]

2 hours ago, takahashi38 said:

Hello I just joined yesterday and created a gig to create promo videos However when I uploaded my preview video it was removed by the team even though l own the rights to it. How can I get my video restored?

Hi @takahashi38,

If you have content on your own website or other place online, that can trigger the system to think the video is plagiarized. However, you can create a support ticket and attach all of the source files to show that you are the rightful owner of the content. Here's a link for you to create that support ticket:

https://www.fiverr.com/support_tickets/selling-on-fiverr/gigs/create-a-gig/create-ticket