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Order completion ratio


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It's probably because the order that you completed in the last 60 days is much lower than the previous months. So, when it is calculated with the number of cancellation you currently have, it results in a much lower cancellation rate. I don't know the formula and I am not good with number to check that for you, but one thing I know for sure that cancellation rate takes into consideration the number of orders you complete. The less order you complete, the more drastic the impact of the cancellation.

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