Gig dissapeared

[motionimagery]

Okay so I am facing a problem for a month or I think it's more than a month.  I am level 1 seller and working on Fiverr for so long. There are 20 pages regarding my field , I’ve checked all of them but I’m not on any of them. I talked to fiverr team as well but they told me that my gig is active. If it’s active then I should be on one of the pages but i am not. Kindly suggest what should I do now .

[vickieito]

10 minutes ago, motionimagery said:

There are 20 pages regarding my field , I’ve checked all of them but I’m not on any of them.

I can't find myself in search either, but it doesn't matter. Search results are tailored to each specific buyer (gigs are not ranked like a search engine, it's done through a smart algorithm matching buyers to relevant sellers). I'm not my buyer, so that explains why I can't find myself.

Just because you can't find yourself doesn't mean your buyers can't find you. Fiverr's team told you that you are active and visible in search. As long as your impressions are not at zero, that is true.

Even though I can't find myself in search, my buyers tell me I'm on Page 1 for them, and some even tell me I have a Fiverr's Choice badge. So I'm visible to my buyers and that's all that matters.

So make sure you have impressions and clicks, and that those clicks are converting to orders. And don't worry about finding yourself in search.

[max3dmodel]

If you are getting impressions, it confirms that your gig already appears in the search result. Anyway, here is your gig from the search result

[afreensdesign]

I am also facing the same kind of problem.Though I am new in Fiverr I do try to marketing my services everyday.so now it is clear that impression and click both are important to show active gig.

[sahiramsiyag]

There may be some reasons

1. Wrong keywords search. 

2. If you have any filters on and you don't meet that condition. Like I faced an issue with the "online seller" filter. It shows sometimes offline even we are online.

3. Any temporary issue or bug.

 

[sahiramsiyag]

One of the most reasons is gig rotation. When you switch pages your gig may change position according to gig rotation. For example, you are on 2 pages and your gig is on 3rd page somewhere on the top. So when you switch to page 3 that could display on page 2 due to gig rotation. This could be commonly seen with online filters because every second no. Of online seller change 

[afreensdesign]

6 minutes ago, sahiramsiyag said:

One of the most reasons is gig rotation. When you switch pages your gig may change position according to gig rotation. For example, you are on 2 pages and your gig is on 3rd page somewhere on the top. So when you switch to page 3 that could display on page 2 due to gig rotation. This could be commonly seen with online filters because every second no. Of online seller change 

Strongly agreed with you

[sahiramsiyag]

2 minutes ago, afreensdesign said:

Strongly agreed with you

Thanks

[tamimhasnat]

Sometimes it happens, Work on your buyers satisfaction and serve great service. everything will be fine.

Thanks