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What I do My client Send email in my inbox? Buyer give me contact information..


farhan_sa33d
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What I do My client Send email in my inbox? Buyer give me contact information

This is correct!???

( Whenever the buyer gives you any contact information, Just remind the buyer that it is against the fiver TOS(Terms of service) to do that actions and communicate outside of fiverr platform. )

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As far as the contact info issue, it’s usually not an issue if a buyer sends it to you occasionally without a prompt and you just tell them it’s against the Fiverr ToS to contact outside. If you are getting a lot of buyers sending it, that’s unusual, so be careful you aren’t somehow giving them the idea that they should. Make sure you don’t use any “red flag” words yourself when you message, even if it’s an accident. Another thing you can do is to contact CS immediately if a buyer gives you contact info. Just let CS know you didn’t ask for it and you want them to be aware of that. Don’t make too big a deal of it, just state the basics.

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