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hi everyone, i hope the business is going well.


I've been here on Fiveer for two years and I can say it saved my life, and now I don't want to judge Fiveer business policy, also because it would backfire.
I'm in the music business and have a fairly large studio. I am saying this because due to the crisis in the music business and then the pandemic I was about to close with very serious consequences for me and my family as you can imagine. Well, thanks to Fiveer and hard work, I was able to rebuild a customer network that allows me to earn decent income to feed my family and pay the bills.
But lately I have to tell you that I feel a little stressed, I have always been very careful to follow Fiveer's rules, do not do this, do not do that, beware of swear words, always be polite, otherwise you could be banned or you could get a warning, very little is enough .
It doesn't seem a bit exaggerated to you, it feels a bit like going back to school at 58, that's not the real business. These are rules of life, like not to answer badly or say bad words, we are adults and we should already know them, but here you risk losing your job for this nonsense, often losing the focus of what you are doing, what do you think?

Edited by rickymazzamauro
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17 minutes ago, rickymazzamauro said:

These are rules of life, like not to answer badly or say bad words, we are adults and we should already know them

I agree with you that, as an adult, one should already know these things. But, these warnings and rules are for the people who often forget such common stuff (and need to go back to school). It is necessary to have the rules to maintain the decorum of the platform and for ensuring ethical behaviour & professionalism.

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25 minutes ago, rickymazzamauro said:

It doesn't seem a bit exaggerated to you, it feels a bit like going back to school at 58, that's not the real business. These are rules of life, like not to answer badly or say bad words, we are adults and we should already know them, but here you risk losing your job for this nonsense, often losing the focus of what you are doing, what do you think?

Would you like to be insulted? Would you be ok with people taking advantage of you and ordering stuff that's illegal? Of course every marketplace needs to have rules. eBay has it, Amazon has it too. This is a service marketplace, so there are even more things to take into account. I feel the rules are fine. What Fiverr lacks are some tools to make thee life of a seller easier. For example, people can order up to 20x your packages, and that's an issue. Those are tthings to solve. The rules are fine, you just need to do common sensee things..

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5 minutes ago, rickymazzamauro said:

why ban people just for a bad word

I've never seen anyone getting banned for one bad word, unless it was something extreme (for example, extremely racist). If you get reported for being rude, you normally get a warning (and if you're smart, you won't do it again).

6 minutes ago, rickymazzamauro said:

life is at stake here

Many lives, actually. If sellers were allowed to be rude to annoying buyers, Fiverr's reputation would suffer a lot, the number of buyers could easily get reduced (after all, who wants to go to a marketplace where vendors are allowed to be rude and unprofessional?), and that would affect the entire platform. Many sellers would have considerably fewer buyers. Many families might suffer, not just yours.

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28 minutes ago, rickymazzamauro said:

I agree, but why ban people just for a bad word or for replying badly to a client because he was a nuisance

But why use the bad words? You can always say the things that you want to say, even without using the bad words. Plus, you always have the option to cancel the order, if you feel that client is annoying and troublesome. And you can also report the buyer, if he behaves in a way that feels inappropriate to you.

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If you had a job in an office, shop, or other workplace, and you came in and started using bad language, yelling at coworkers, or being rude to customers, you should expect to be fired too. It's not that hard to maintain professionalism on a business platform. At least, it shouldn't be!

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Full disclosure: In real life (and away from this platform), I’ve elevated the curse word into some type of Fellini level, high art, night-scape layered, fever impelled, poem language. So understand: nothing I’m about to say is anti-cursing.  
 

I have never been in a production meeting, co-write of any magnitude, pre prep album meeting, studio session, pitch meeting, contractual meeting, agency or media event or professional scenario involving the music industry, film or television - where unguarded language was viewed as some display of virtue or “more honest” action. I’ve seen several people act in a faux aggressive performative manner - only to cost themselves significant opportunities and be the subject of ridicule and unknowingly be shuffled out of circles of eminence.  

In my experience, those circumstances - and certainly being on fiverr - is not the road. The road has a circus-town rule system that defaults to something like, “if we’re not dead, it must be okay.” To enact this rule, it’s sometimes necessary to wait for 48 just to ensure that you’re not actually dead. And even then, it may not be entirely obvious.

I once performed a showcase casino gig out of Las Vegas with a guitarist that may or may not have been on loan directly from Disney’s haunted mansion. He had covered his thumb in Band-Aid and scribbled the word “ouch” atop of the bandage. His entire Showtime demeanor was that of a broken animatronic, left waiting for repairs. The only animation ever expressed was during guitar solos, in which he would stare directly at his hand, read his own inscription on the bandages and exclaim loudly “ouch!”

He may have actually been dead. It’s impossible to know. 

In any case, even if it were beneficial to the music industry at large (which isn’t all that large by historic metrics) to have us jousting and magnifying our speech as though we were in a locker room - fiverr isn’t the music industry. Not somewhat. Not at all. Fiverr isn’t even our industry, even though our business lays itself over the top of it.

Now, depending on your placement in the fiverrian system (levels, pro, top rated seller and the like) you may very well come into contact with representatives of the music, theater, television and film business (you may even be in the music business, dealing with the music business as a participant of another business) - and it’s easy to get those ingredients mixed up in the stew. I had an extremely difficult time recalibrating my expectations as a staff writer - of not only “what to do here,” but “how to do” the things that work. Especially because my services solicit the music and film professional and I interact with them about 90 percent of my time on this platform. My real world experience allowed me to be prominent in this environment quickly and for quite a long time. But I still had to adjust to the idea that Fiverr is not the music business, even when two representatives of that industry are working together through this platform. On either side, we’re adhering to policies that have no alternative but to translate to infinite mediums. 
 

Businesses like fiverr - especially those that have to take limitless factors into consideration - must create broad enough rules to account for exceptions well beyond the typical mode of daily activities. 

I’ve found a way to infuse my career life and freelance into the evolving structure of fiverr - to some fairly high profile, consistent  and strong financial results. But you’re not gonna make the rules. The person you’re interacting with has a myriad of axioms provided to them prior to your interaction. They may have dealt with other sellers, seen commercials, watched YouTube channels or had friends describe the Fiverr experience. You’re providing voice to those expectations along with governing your own brand of service and policy. It’s tricky and you’re either gonna be good at it or you’re not.

It’s better to get really good at what works rather than be really great at what doesn’t.

Lastly, I’ve never had an issue when forced to lacerate the ego of some hypomanic, glue snorting, pinhead suffering from tonal psychosis. I subscribe to the school of: “don’t accept any order that feels the slightest bit contentious.” And true to form, any interaction that suddenly necessitates my converting words to weapons - usually happens prior to the purchase. I assume the risk of telling someone the harshest truth imaginable, should I find myself in that situation. And they run the risk of choking  from cerebrum leakage as their hopes slip away and clog various orifices. But as to my customers - we operate in remote union, as we chase down some crazy notion and pull it into a new reality. I find no place where cursing can enhance the situation.

And besides … the music vertical is uniquely catering to repeat customers. Many of which become my friends. I want to reserve my Parnassian gift of curse words for the people who deserve it the most.
 

I guess I’m just a romantic.

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On 10/11/2022 at 5:58 PM, rickymazzamauro said:

you think that being banned for a bad word, which in real life happens 3000 times a day,

It DOES happen in real life, but if someone said something nasty to me I will make sure the person will pay. Not all the time of course because it can indeed happen 3000 times a day, but still I won't let all of them get away with it.

This was a while ago but I reported someone who called me a "b*tch," I wanted that person blocked. I sent a screen shot to CS and the next day he was gone.
There was also another seller who called other people names ( many of them were clearly racist), and that guy got banned.
Sounds like the right thing to me. 😁😎

 

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Well, in my own opinion and what I have learn so far from this platform. I think that rules is cool and nice because it will make everyone to know their limits of words to use since we all seem to be matured enough. 

The only thing I observe so far that I'm not pleased with is this power that those buyer's have over the sellers when they report any seller. It's really not good at all because many buyer's are using that to take advantage of the sellers. It's one of the reasons why we have so many buyer's trying to scam the seller's because they thought they were better than the buyers. But they forget to know that without we the seller's this platform won't be available. We are supposed to be more respected than those buyer's. 

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11 hours ago, damooch916 said:

In any case, even if it were beneficial to the music industry at large (which isn’t all that large by historic metrics) to have us jousting and magnifying our speech as though we were in a locker room - fiverr isn’t the music industry. Not somewhat. Not at all. Fiverr isn’t even our industry, even though our business lays itself over the top of it.

 

11 hours ago, damooch916 said:

Businesses like Fiverr - especially those that have to take limitless factors into consideration - must create broad enough rules to account for exceptions well beyond the typical mode of daily activities. 

So true.

11 hours ago, damooch916 said:

It’s better to get really good at what works rather than be really great at what doesn’t.

Well, said!

11 hours ago, damooch916 said:

And besides … the music vertical is uniquely catering to repeat customers. Many of which become my friends.

I have gained a few friends that are buyers through Fiverr. Some have been with me for five years, and all of the price increases. They are true friends!

11 hours ago, damooch916 said:

I subscribe to the school of: “don’t accept any order that feels the slightest bit contentious.”

Me too. I am always too busy, but if they direct order I do my best.

 

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Hello!

Well I don't think that anyone likes to be insulted verbally (with the usage of bad words).. so its good that by using bad words, we get warnings!

For me, it's a good thing and because of this thing, people try to stay in limits (both sellers and buyers)..  Though I have never used any bad or any words that might hurt other person! Deal with everything in a polite and calm way! 
 

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