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A Suggestion for the "Cancellation Option After The Delivery"  


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Hi 

 

I hope you all doing well, I know It's a pretty much discussed issue on the forum, But This time, I came up with a strong suggestion. 

As we all know a lot of buyers take unfair advantage of the  "Cancellation Option After The Delivery" they take delivery download it and cancel the order as they don't want to pay, and in this condition, a mess creates, as well as the Sellers suffer in the grief of wasting time and efforts, 

Well, I suggest here, that buyers should be able to see the delivery comment and the instruction for any kind of amendments or changes in the delivery files, but they should not be allowed "to download the file" until they mark the delivery as complete the order. 

In this way, both sellers and Fiverr can be saved from scammers.  I do apologize if I hurt any buyer's feelings, which I didn't mean to, as all we know is that all five fingers are not equal. 

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While this sounds like a nice protection for sellers, there is no way a buyer can accept a delivery without being able to see it first. Who would accept a delivery if they couldn't read the article, watch the video, or listen to the voiceover, etc.? In most cases, once a person can see the thing, they can find a way to copy it anyway if they intend to steal from the seller.

It certainly hurts when an unscrupulous buyer (thief!) does this, but it's an unfortunate part of freelancing as a whole, I think.

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3 hours ago, melanielm said:

While this sounds like a nice protection for sellers, there is no way a buyer can accept a delivery without being able to see it first. Who would accept a delivery if they couldn't read the article, watch the video, or listen to the voiceover, etc.? In most cases, once a person can see the thing, they can find a way to copy it anyway if they intend to steal from the seller.

Due to this, I suggest that "Buyer should be able to see the files, comment/instruct on the files for amendments or changes" but they should not be able to download the file unless they mark a delivery as COMPLETE THE DELIVERY".

Once they have seen the files and would have commented on the files as for changes and after the changes, once they have already seen and checked the file" so this would be the step where they will have to mark the delivery as complete to download the final file." 

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Ah. The original wording made it sound like the buyer could see comments and amendments for the file but not the file itself. I misunderstood due to lack of punctuation.

"that buyers should be able to see the delivery comment and the instruction for any kind of amendments or changes in the delivery files"

 

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Well, basically they can request cancellation even after the order was finished, even after they texted a good review for your work. There are cases, when buyers cancelled orders even after YEARS, sounds terrible, but that happens. Honestly, I don't know any way how to protect yourself.

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@sanaaliabbasiA week or 2 ago there was a topic here on Fiverr forum - a guy told about his experience. I'm not sure if you can easily find his topic, but basically a couple of years ago he finished one of his orders, and even got some tips and a good review. And a month ago this order was cancelled. But I remember that in his case Fiverr compensated him that amount of money. But this happens, and I still don't understand how is this possible, but everyone can face this problem, and I don't think there is a way to protect ourselves

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