Is there any new cancellation Policy or feature added ?

[xclusiveseller]

I recently notice a popup from Fiverr that If a client cancels the order for some reason and if the same client order again from you within 1-2 weeks then the new order cover the last cancellation order and your profile ranking and order completion rate does not affect...

Is that correct ?

 

Edited October 5, 2022 by xclusiveseller

[shaheer29]

Yes I got that popup as well. Something like that happened to me the past week, a buyer cancelling an order, then ordering again after 3-4 days. Sadly this new policy will only apply on future cancellations.

[mariashtelle1]

1 hour ago, xclusiveseller said:

 

I recently notice a popup from Fiverr .

Is that correct ?

 

 

So you’d rather ask and believe total strangers on the forum rather than official fiverr pop up notification that you got? 😉

[xclusiveseller]

1 hour ago, mariashtelle1 said:

 

So you’d rather ask and believe total strangers on the forum rather than official fiverr pop up notification that you got? 😉

that's not what I mean yet 😁 .. haha,, but I accidently closed that and I just want to confirm if anyone else is getting that ?

Edited October 5, 2022 by xclusiveseller

[xclusiveseller]

2 hours ago, xclusiveseller said:

I recently notice a popup from Fiverr that If a client cancels the order for some reason and if the same client order again from you within 1-2 weeks then the new order cover the last cancellation order and your profile ranking and order completion rate does not affect...

Is that correct ?

 

I mean if anyone else is also getting the same.. 

[web_solution15]

Yes. It is correct

[mehadi_va]

1 hour ago, xclusiveseller said:

I recently notice a popup from Fiverr that If a client cancels the order for some reason and if the same client order again from you within 1-2 weeks then the new order cover the last cancellation order and your profile ranking and order completion rate does not affect...

Is that correct ?

 

It's right