"extend review time" - Test

[dusuacangmon]

This feature need to have agreement for both buyer and seller.

This feature relase but i don't have any notification about this also 😮 until now i got 2 time extend from buyer about this, and it even don't notice me about the buyer extend it??

Why seller need more time for the delivery, he have to go to resolution center, but buyer dont?

[mart_gart]

I am a buyer.

Many comments indicate sellers' impatience for late money due to review extensions. Come on! I worked in performing arts in Central and Western Europe; it was rare to be paid earlier than 14 days after full project completion and closure. Fiverr pays you right after your project's marked done. You want salary? - don't freelance.

Once the review period was insufficient. I order long before my own deadlines, so I don't hurry. BUT: I submitted a minor correction just to postpone my full review of a large project. Feels unfair towards seller. I was once a creative maker, too, for 10+ years.

Once a seller (4.9 star from 15,000+ reviews) replied to a wrong section of my order. We had to clarify and start over. The delivery didn't meet my lowest expectations. I ended up sketching what I wanted, so the guy could put it in his software. That was supposed to be his creative work, and I paid for that 100% UPFRONT + service charge. Frustrating or what?

I don't mind limitations on review extensions, for example 1 free review extension, 2nd for a small add-on fee, 3rd++ reviews extension for more money. But sellers have to make their money, not be rewarded for throwing anything, and feel entitled to be paid the same day.

[fastcopywriter]

How about this? If the buyer gets extra time to review the order, the order should clear in 7 days instead of 14, or maybe in 3 days. 

[fabiorevo]

@mart_gart 

On 1/25/2023 at 2:17 AM, mart_gart said:

Many comments indicate sellers' impatience for late money due to review extensions. Come on! I worked in performing arts in Central and Western Europe; it was rare to be paid earlier than 14 days after full project completion and closure. Fiverr pays you right after your project's marked done. You want salary? - don't freelance.

Fiverr doesn't pay us right after a project is marked done. Level 0 to 2 Sellers can withdraw their money after 14 days, Top Seller tier after 7 days. 

[catwriter]

On 1/25/2023 at 8:17 AM, mart_gart said:

Fiverr pays you right after your project's marked done.

Not really.

Top rated sellers, pro sellers, and Seller Plus members get paid 7 days after the project was marked as complete. Levels 0, 1 and 2 who are not in the Seller Plus program have to wait for 14 days after the order was marked as complete to be able to withdraw their funds.

Members of the Seller Plus program technically can withdraw their funds immediately after the order gets marked as complete, but only if the buyer closed the order (it doesn't work with the orders that were left to autocomplete, and there are many buyers who rarely or never close the orders themselves), and they have to pay a fee in order to do it.

And some buyers keep requesting an extension after extension, making it impossible for sellers to know when they will finally get paid, or when they'll be able to go on a vacation (or, say, schedule a surgery) without worrying that a revision request is going to pop up while they're unavailable, and that they will return to an account in ruins.

It's not just about the money. It's also about the ability to organize our time and our lives.

On 1/25/2023 at 8:17 AM, mart_gart said:

I paid for that 100% UPFRONT + service charge

Sellers get 80% of the order price. Fiverr keeps 20%. Service charge is pretty small compared to those 20%.

On 1/25/2023 at 8:17 AM, mart_gart said:

sellers have to make their money, not be rewarded for throwing anything,

Agreed.

[shohagsheqder]

On 12/14/2022 at 3:20 PM, prosperkalu said:

I think review time feature should be moved to resolution center as buyers are abusing it..
The seller shouldn't imposed to accept a long review time..We are humans also..
It should be a mutual agreement between the 2 parties...

8 days after submitting the work, an order was completed today which was supposed to be done earlier.

Another esteemed client 35 days past revision for a job, no news of where he went.

So I think these beautiful features sometimes cause trouble for sellers.

[sethdmeyers]

4 hours ago, shohagsheqder said:

8 days after submitting the work, an order was completed today which was supposed to be done earlier.

Another esteemed client 35 days past revision for a job, no news of where he went.

So I think these beautiful features sometimes cause trouble for sellers.

Judging by the vast majority of comments on this thread, as well as my own experience, you are not alone.

It feels as though nearly every decision Fiverr has been making lately is for the benefit of the customer, at the cost of the freelancer. I'm worried, and I don't understand why they feel the need to punish freelancers to this extent.

Edited February 1 by sethdmeyers

[shae23]

After two and a half years on the platform, my first experience of this happened and I must say it left a sour taste in my mouth. A buyer placed an order to have an audio 90 minutes in length with 7 speakers transcribed. The delivery period of  3-5 days was agreed upon. 

After the offer was accepted, the buyer returned and stated they needed it within 48 hours as it was urgent. That was the first red flag. But I've learned to take my losses and move on when it comes to certain buyers. In any case, the transcript was delivered within 24 hours. The buyer extends the review period by 5 days, bringing the total to eight days.

How do need it within 48 hours as it is urgent, but need up to 8 days to review it?

[tme2012]

How much longer is this trial phase going to last? Is it ever even going to reach a point when sellers are notified that a buyer has extended the review time? That's probably the worst for me, I don't even get a simple notification saying "The buyer has added x days to the review period." Is it so hard to send me a notification letting me know that?

[dusuacangmon]

On 2/16/2023 at 10:05 PM, shae23 said:

After two and a half years on the platform, my first experience of this happened and I must say it left a sour taste in my mouth. A buyer placed an order to have an audio 90 minutes in length with 7 speakers transcribed. The delivery period of  3-5 days was agreed upon. 

After the offer was accepted, the buyer returned and stated they needed it within 48 hours as it was urgent. That was the first red flag. But I've learned to take my losses and move on when it comes to certain buyers. In any case, the transcript was delivered within 24 hours. The buyer extends the review period by 5 days, bringing the total to eight days.

How do need it within 48 hours as it is urgent, but need up to 8 days to review it?

I feel your pain, bro. 

This feature even don't have any notification, it went silently. Why seller need more time to delivery, we need to ask the buyer, but buyer need more time to review, they don't have to ask????

[lenasemenkova]

I just got the first notification about the review period extension and I hope Fiverr reconsiders adding this feature. Or at least adds it to certain categories and/or price ranges where extensive careful reviewing would make sense. 

 

It will take me a month+ to get paid for a Basic package at this rate, with this particular order. I never once refused to revise the files if the order was autocompleted. All of this is pretty discouraging. 

Edited March 18 by lenasemenkova

[andresrosales]

Just had this happen to me completely by surprise, I didn't receive a notification from Fiverr or even a message from the buyer, even when I requested an update from him. This is terribly one-sided on the client's favor and it mounts to the particular depression of having to deal with unprofessional clients. 

It also makes no sense when dealing with lower-cost orders of $20 or less. Do we really have to wait close to a month to receive $4, $8 or $12? It really makes no sense. As a seller, it feels like a move made against the stability of my business. 

[james_topseller]

There should be at least a limit to it. Had a buyer extend it multiple times, dragging it along without requesting changes or anything, just for the fun of it I guess. It'd be rude to ask them to stop doing it as they're just using their "right". Revenue clearance being deferred. Frustrating. I'm not saying it shouldn't be there but at least put a limit to it, like 2-3 times. 

[donnovan86]

@james_topseller Well it depends on the buyer. Some people just lack time to check. Or maybe you have a reseller here and they didn't receive the greenlight for the stuff you provided. Who knows. 

[arethasmith]

Is Fiverr actually serious with this nonsense? This is right up there with Fiverr enabling a buyer to ask for a refund after receiving the delivery. The buyer walks away with their delivery AND their money and the seller literally walks away with nothing. Now THIS foolishness...the buyer gets to extend delivery review times at their leisure, leaving the seller hanging in the balance for days on end. But hey, as long as the buyers are happy...doesn't matter how the sellers feel. Fiverr views us as chopped liver after all. This place is a joke.  

[tme2012]

When is this abomination going to end? The buyer gets to extend the time to review and Fiverr doesn't even bother sending us a notification????? I'm planning my budget week to week contingent on when jobs will be marked complete. I think that one will be finished today, but when I go check on it, I see the buyer has extended it from 3/29 to 4/3. Do I get a a heads up? Even a little beep on my profile? NOPE! NO WARNING AT ALL FROM FIVERR. Why do we get treated like such total garbage by a platform that we make so much money for? 

[sherminakter]

This is an excellent idea. If this order doesn't mark automatically after 3 days, Fiverr will charge 20% from the buyer for every order. The seller will be interested to work. Otherwise, I think this is oppression for the seller.

[hugobass83]

It's awesome how fiverr ignored all the protests, even the more sensible ones (like who said to receive a simple notification whenever a client asked for an extension on review time). I don't think that all this is respectful for sellers.