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From the Fiverr Team

At Fiverr, we’re continually listening to feedback from members of our community. One of the frustrations for buyers has been when an order automatically completes before they’ve had a chance to review their delivery. As a seller, you might have seen revision requests that are not for actual revisions, but just asking for more time to review deliveries. 

We’ve learned that these requests are often due to weekends, the need for approval from co-workers, or…just busy schedules. To help ease this frustration, we’re running a test to allow buyers to request more time to review their order before it automatically completes. 

Of course, we want to ensure a win-win situation for both buyers and sellers, so we will only roll out this feature after closely monitoring the implications of this test: he number of orders completed, cancellations, disputes, tickets with Customer Service, and other quality metrics. 

"extend review time" - Test

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