harman90 Posted July 1, 2014 Share Posted July 1, 2014 one of buyer Tried scamming me by ordering the gig for 2 Audio recordings. (with 10 days as delivery time) .after 3-4 days he kept on pressuring me on the delivery. after a week I delivered the first file . after Receiving the file he asked my to mutually cancel the Gig, for no reason. (I asked him for problem but he was unable to give any justifiable reason). So i didnt accept the Cancellation request.SO he left me BIG FAKE negative feedback. (full of lies) . I even have printshot to prove it .But TO MY SURPRISE Fiverr team cancelled his gig without any consent from me , thus returning all his funds back to his account.ON THE FIVERR website, they say … they are not reponsible for quality issues, but on the other hand they cancelled the gig because Client was not satisfied with the audio.Overall, He got THE AUDIO that he wanted. He didnt pay a penny for it. Adding more to it, He left me a BIg negative feedback which is still there on my account.and NOW FIVERR SUPPORT IS NOT RESPONDING ME BACK. ITS BEEN 20 days, my ticket is still open without any response._______________adding more to situation, THe buyer was new user of The fiver and I am using fiverr for 2 years and have already completed more than 100 gigs without any complaints. Link to comment Share on other sites More sharing options...
harman90 Posted July 1, 2014 Author Share Posted July 1, 2014 Please suggest me What to do . Hope Fiverr Team doesnt delete this post of Mine.:-< Link to comment Share on other sites More sharing options...
celticmoon Posted July 2, 2014 Share Posted July 2, 2014 I’m sorry to hear of your abuse by this customer. I don’t know what else you can do, except perhaps respond to the open ticket asking CS what the status is, because the negative review is still up but the order was cancelled by them (without justification). Link to comment Share on other sites More sharing options...
mark74 Posted July 2, 2014 Share Posted July 2, 2014 Yes, I think the only solution is the one provided by @celticmoon; do not open other tickets but ask an update on the one you’ve already opened instead. Link to comment Share on other sites More sharing options...
harman90 Posted July 7, 2014 Author Share Posted July 7, 2014 Thank you for replies … I have updated my first ticket. its been month now.(No response from Fiverr team till now !) Link to comment Share on other sites More sharing options...
harman90 Posted July 17, 2014 Author Share Posted July 17, 2014 Still No response. Link to comment Share on other sites More sharing options...
flyer_designer Posted July 17, 2014 Share Posted July 17, 2014 When Fiverr customer support is contacted, they respond so lately that orders crosses the deadline and sellers have to face negative reviews. Some buyers blackmail by declining the order cancellation request repeatedly. Link to comment Share on other sites More sharing options...
harman90 Posted August 5, 2014 Author Share Posted August 5, 2014 Reply to @flyer_designer: Mate Contact them on facebook …They replied to my ticket within an hour after contacting them on fb. (after 2 months) Link to comment Share on other sites More sharing options...
mgjohn78 Posted August 5, 2014 Share Posted August 5, 2014 Reply to @harman90:Did they remove the negative feedback? Link to comment Share on other sites More sharing options...
harman90 Posted August 6, 2014 Author Share Posted August 6, 2014 Yes they did, as it was mistake on their part. Link to comment Share on other sites More sharing options...
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