Finally achieved the "Request to Order" Feature

[coder71]

Dream come true.

Finally Fiverr has brought us this option "Request to order". Now buyer will request seller to place an order. Currently this option is given only for Seller Plus.

You can turn this option on by editing your gig. You can turn on instant order or request to order if you want.

When you turn on request to order, you can select many more options. You can select new or all buyers, package, date and time you want to keep this option.

Turning on this option will show "Request to Order" in your gig and the buyer will discuss the requirements with you and place the order.

[debbs_solution]

I am a new seller, but I can't see any advance settings. Yet, I was told 'buyer request is no longer available, but it has been replaced with something better.

[coder71]

11 minutes ago, debbs_solution said:

I am a new seller, but I can't see any advance settings. Yet, I was told 'buyer request is no longer available, but it has been replaced with something better.

Currently this option is given only for Seller Plus.

[debbs_solution]

2 hours ago, coder71 said:

Currently this option is given only for Seller Plus.

How do i have access to buyers request

[coder71]

7 hours ago, debbs_solution said:

How do i have access to buyers request

Did you try from browser?

[shalock]

That's a awesome feature! Ill give it a look to see if it's possible to have both activates? Although if I have to choose I think I'll give the new feature a test run.

 

[debbs_solution]

4 hours ago, coder71 said:

Did you try from browser?

Yes, on my PC

I have the mobile app also, but I can't find them on both

[coder71]

6 minutes ago, debbs_solution said:

Yes, on my PC

I have the mobile app also, but I can't find them on both

You can find the Buyer Request under the My Business Menu.

 

[debbs_solution]

 This is what I am seeing on my mobile app and i have not been seeing any request from buyer

[filipdevaere]

15 hours ago, coder71 said:

Currently this option is given only for Seller Plus.

I am Seller Plus, and I did not receive it.

[coder71]

4 minutes ago, filipdevaere said:

I am Seller Plus, and I did not receive it.

Please goto Gig Edit Page, you will get a new tab "Advanced Settings".

[coder71]

23 minutes ago, debbs_solution said:

 This is what I am seeing on my mobile app and i have not been seeing any request from buyer

Please check from Desktop Version. And Fiverr updating the Buyer Request system. Hopefully soon we will get the latest system.

[debbs_solution]

3 minutes ago, coder71 said:

Please goto Gig Edit Page, you will get a new tab "Advanced Settings".

It is not there

[coder71]

3 minutes ago, debbs_solution said:

It is not there

Are you a Seller Plus member?

[sunboatrecords]

MY GOD IT IS FINALLY THERE!!!!

Thank you for pointing it out.

This is the greatest day of my Fiverr career.

If only, I had seen it a few hours later, I wouldn't have a terrible order forced upon me.

 

PS1. Guys, there is a catch. You have to set a time frame, and it maxes out at 12.00 am to 11.00pm.

So this is not effective for a single hour. Thoughts on this?

 

PS2. It doesn't seem to work. I applied it on my audio editing gig and everything seems like before even when I go to the gig in incognito mode. I see in @coder71's screenshot that 'continue' turns into 'request order'. For me, it stayed the same. There's a glitch.

Edited September 21, 2022 by sunboatrecords

[filipdevaere]

37 minutes ago, coder71 said:

Please goto Gig Edit Page, you will get a new tab "Advanced Settings".

I checked this already. It is still the same as before.

[coder71]

14 minutes ago, sunboatrecords said:

MY GOD IT IS FINALLY THERE!!!!

Thank you for pointing it out.

This is the greatest day of my Fiverr career.

If only, I had seen it a few hours later, I wouldn't have a terrible order forced upon me.

 

PS1. Guys, there is a catch. You have to set a time frame, and it maxes out at 12.00 am to 11.00pm.

So this is not effective for a single hour. Thoughts on this?

 

PS2. It doesn't seem to work. I applied it on my audio editing gig and everything seems like before even when I go to the gig in incognito mode. I see in @coder71's screenshot that 'continue' turns into 'request order'. For me, it stayed the same. There's a glitch.

Did you choose proper Day and Time?

Yesterday I activated this features, and it was working properly.

I found one issue, there was a gap of 1hr. Suppose I choose starting time 12AM, and ending time 11PM, so within 11PM-12AM, this function will not working. Hopefully Fiverr will solve this issue soon.

[coder71]

6 minutes ago, filipdevaere said:

I checked this already. It is still the same as before.

If you are a Seller Plus member, you will get that feature soon. Most of the Seller Plus members got that feature.

[sunboatrecords]

On 9/21/2022 at 5:29 AM, coder71 said:

Did you choose proper Day and Time?

Yesterday I activated this features, and it was working properly.

I found one issue, there was a gap of 1hr. Suppose I choose starting time 12AM, and ending time 11PM, so within 11PM-12AM, this function will not working. Hopefully Fiverr will solve this issue soon.

Yes of course. I chose all days from 12am to 11pm. It simply does not work. It still shows 'continue' and takes you to check out.

I noticed that issue as well. From Fiverr's wording, they seem to discourage its use.

“Customers must request to order your service—you can reply with a custom offer. This step might reduce orders being placed, so use this option only when an initial conversation is needed.”

I am also attaching a screenshot.

Edited September 21, 2022 by sunboatrecords

[coder71]

3 minutes ago, sunboatrecords said:

Yes of course. I chose all days from 12am to 11pm. It simply does not work. It still shows 'continue' and takes you to check out.

I noticed that issue as well. From Fiverr's wording, they seem to discourage its use.

“Customers must request to order your service—you can reply with a custom offer. This step might reduce orders being placed, so use this option only when an initial conversation is needed.”

I updated all of my gigs, and I just test again, its working properly here.

Can you please try on another gig? It should work if you choose proper values from Customer Type, Packages, Days & Time.

[sunboatrecords]

On 9/21/2022 at 5:38 AM, coder71 said:

I updated all of my gigs, and I just test again, its working properly here.

Can you please try on another gig? It should work if you choose proper values from Customer Type, Packages, Days & Time.

I uploaded a screenshot of my settings in my previous message. If your screenshot is the one on top, we have the same settings.

 

Update: It is a glitch. It works fine on my other gigs.

 

Just a little update on my glitched gig: The tech team must have fixed it a few minutes ago! They have not updated the ticket yet.

Aah… Request to order… What a sight!

Edited September 21, 2022 by sunboatrecords

[abdullah141]

I'm also a stellar plus premium member. But i did not get this options. Maybe it will apply for selected stellar plus members.

Edited September 22, 2022 by abdullah141

[melanielm]

Are there other Seller Plus Premium people who don't have this yet? Is there something I should do or just keep waiting?

[vickieito]

39 minutes ago, melanielm said:

Are there other Seller Plus Premium people who don't have this yet? Is there something I should do or just keep waiting?

Hi @melanielm, I just got it today, so they are rolling it out to all members little by little. You can see on this thread that there are still quite a few who haven't gotten this feature yet. Hopefully soon, though!

 

[melanielm]

Thanks, Vickie. I'm very eager for this!