Not promotable (Ineligible)

[digihatt]

I haven't got any level yet. But I have done 30+ orders so far. A few days ago I got an offer to promote a gig. But without any reason, this option is showing "Not promotable (Ineligible)". As a result, gig search results are not available.
Note: I have no bad reviews and no cancellations. Everything is perfect.

Now my question is what should I do if I want to get the promotion option back on Gig? 
2. What can be done to bring the gig back into the search results?

You can give your opinion.

TIA

[theratypist]

Being able to promote your gig and appearing in the search results are not exactly the same thing.

You can try to check the status of your gig here, and I'm sure its likely listed as active.

https://www.fiverr.com/support_tickets/

Selling on Fiverr -> Gigs -> Gig Status

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Anyhow, the most you can do is deliver quality work. Below are the requirements:

 

https://www.fiverr.com/support/articles/360017729338-Promoted-Gigs?segment=seller

You are evaluated for Promoted Gig participation eligibility according to the following standards:

• You are a Level 1, Level 2, or Top Rated or Pro seller.
• Your Gig scores are 4.7 in the public rating.
• Your Gig has at least 20 reviews. Pro Gigs require only 5 reviews.
• You meet additional quality metrics.

[digihatt]

Thank You so much theratypist

[shimul8693]

Great! Thanks for sharing @theratypist
I think this is happened because you haven't enrolled to Level 1. So once it's done it will become eligible for promotion.