I have bought a service on fiver and fiverr charged my visa card twice

[zubairsh]

I have bought a service on fiver and fiverr charged my visa card twice. Fiverr system is very pathetic that they are not accepting it.  Here is a my detail.  I want to alert everyone before going to pay on fiber that after support is not available and most often they charged twice.  Bank statement screen shot attached.  Any body can ask to seller also.  I

Order number #FO81D8832B2C4
Amount: 158.25

Ordered from rapidgrps

 

 

[theratypist]

What did Fiverr say?

[vickieito]

@zubairsh - You can contact Customer Support here if you have an issue:

https://www.fiverr.com/support_tickets/buying-on-fiverr/my-orders/current-orders/issue-with-an-order/create-ticket

This is very strange because the 2 amounts don't even total up to the order amount (each charge is less than half of the order amount of $158.25). The two charges also are exactly a month apart, so it looks like some kind of subscription. Hopefully Customer Support can help you on this one!