Someone placed an order without providing any requirement and information

[nomee_dez]

Hi Everyone,
Someone placed an order on my gig but there was no information and requirement provided. I asked him to provide me the information if it was my relevant I will work and if not we have to cancel the order. But he sent me a cancelation request and I accepted. Now my Order completion rate is down to 75%. I think I have not made any mistake and violation the client has canceled his order by his choice, My rating should not effect.

Is it possible to restore my Order completion rate?

Regards
Shakil Ahmad

[mowmitaahmed]

It's a regular problem for me 

[graphixunlimite]

It happens to many sellers. You can contact the support team and explain the fact with screenshots. They may help you. 

[alexissagor]

Hi,

Its a common problem for lots of seller. I faced the problem a lot of time. You can ask the contact section.

And try to complete orders thats will help you to recover order complete rate.

Thanks ! 

[dev_rahat]

Sometimes it's happen. Contact with Fiverr support.

Best of luck