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Buyer - Order cancellation without warning by Fiverr Support Team


rshipisin
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Received an email from Fiverr Support team that my order was cancelled.  Neither myself nor illustrator (seller) initiated the order cancellation.  There were no delays, book was almost done, still had 30 days to due date, communication lines were good and all was well.  I was devastated by this. I am currently under Fiverr dispute with customer service for an answer.  They sent within the email "click here" for reason, does not work.  Any advice or why? They blocked my seller as well.  No warning or reasons...lost????

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On 9/11/2022 at 7:43 AM, rshipisin said:

Received an email from Fiverr Support team that my order was cancelled.

There is only two ways cs could cancell order. It could be work was out of scope after you placed order, seller disputed it with CS. Or seller straight out deleted from platform for scam. They take this seriously. 

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