moshier_rahman Posted September 7, 2022 Share Posted September 7, 2022 Hi all Fiverr forum support member, I'm a new seller on Fiverr but I'm already 15 orders completed. My account got two warnings and they restricted my account. I didn't know how to properly deliver the Fiverr. They have never followed me through this before Now they have warned me twice in a row and restricted my account And now I know how to properly deliver Fiverr. Now what can I do to get my account back pls someone suggests to me 2 Link to comment Share on other sites More sharing options...
vickieito Posted September 7, 2022 Share Posted September 7, 2022 Hi @moshier_rahman, Unfortunately, all you can do is wait. Fiverr CS told you that your account is under review, a process that can take up to 90 days. Depending on their review, you may or be able to get your account back. 7 Link to comment Share on other sites More sharing options...
moshier_rahman Posted September 7, 2022 Author Share Posted September 7, 2022 Thanks but can I contact support them 4 Link to comment Share on other sites More sharing options...
kamrulhasan100 Posted September 7, 2022 Share Posted September 7, 2022 You are communication with the client by going outside the fiber and you have given false delivery which is out of Fiverr rules. You read the Fiverr rules and start fresh. 4 Link to comment Share on other sites More sharing options...
moshier_rahman Posted September 7, 2022 Author Share Posted September 7, 2022 I have no communication outside of Fiverr. But I didn't use any images while delivering. But after getting their warning I used the image on the delivery time 5 Link to comment Share on other sites More sharing options...
breals Posted September 7, 2022 Share Posted September 7, 2022 20 minutes ago, moshier_rahman said: I have no communication outside of Fiverr. But I didn't use any images while delivering. But after getting their warning I used the image on the delivery time As far as I'm aware, you won't get a warning by not delivering an image with your gig. 5 Link to comment Share on other sites More sharing options...
vickieito Posted September 7, 2022 Share Posted September 7, 2022 46 minutes ago, breals said: As far as I'm aware, you won't get a warning by not delivering an image with your gig. I believe the warnings were a result of "empty" or "partial" deliveries, with no attachments. These can be seen as "false deliveries." @moshier_rahman - since you do Facebook promotions, you can even attach a Word document or PDF summarizing your activities for the promotion, with recommendations for your clients. Or you can deliver images and screenshots as proof of delivery. 5 Link to comment Share on other sites More sharing options...
catwriter Posted September 8, 2022 Share Posted September 8, 2022 23 hours ago, moshier_rahman said: Thanks but can I contact support them What would be the point? You have already contacted support and received their answer. 4 1 Link to comment Share on other sites More sharing options...
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