Payment method issue when i tried to pay for order and my visa card is not working

[edge_97]

i have an issue regarding Payment method when i tried to pay for order but my visa card is not working at that time. how to deal with it any solution?

[vickieito]

Hi @edge_97, Welcome to the forum!

Have you tried the recommendations in the Help Center?

https://www.fiverr.com/support/articles/360049645673-Payment-issues

If this doesn't work, you can contact Customer Support here:

https://www.fiverr.com/support_tickets/buying-on-fiverr/payments/payment-failed/create-ticket

Also, on a different note, I noticed that you are offering B2C leads. This isn't an allowed service by Fiverr and I would remove that if I were you (only B2B leads are allowed). I reached out to Customer Support a few months ago to get a reference for this. See below::

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