mazedinreza Posted January 19, 2019 Share Posted January 19, 2019 forgot my security question asnwer.what i need to do now? will it make problem in payment withdraw time? Link to comment Share on other sites More sharing options...
engshimul Posted January 19, 2019 Share Posted January 19, 2019 Contact CS(Customer Support) then in the case of security answer forgotten issue.Thanks. Link to comment Share on other sites More sharing options...
jonbaas Posted January 19, 2019 Share Posted January 19, 2019 forgot my security question asnwer.what i need to do now? will it make problem in payment withdraw time?forgot my security question asnwer.what i need to do now?Well, the answer is simple: you’re going to need to think hard, and remember your security question. You chose your security question in order to help secure your account. You’re going to have to remember what it is. 1 Link to comment Share on other sites More sharing options...
schroderkay264 Posted January 22, 2019 Share Posted January 22, 2019 If you can login into your account you can obviously change it from there, but if you can’t then contact the fiverr support.I Have access to log in but don’t know how to change my security question, please give me detail plan Link to comment Share on other sites More sharing options...
abidhafeez Posted January 22, 2019 Share Posted January 22, 2019 I Have access to log in but don’t know how to change my security question, please give me detail planWhen you logo into your account then you need to find the security tab and from there change it. Link to comment Share on other sites More sharing options...
sah_anik Posted February 22, 2019 Share Posted February 22, 2019 Hello, Community members,I am facing a great problem with my phone number. Because it has lost some days ago. I know that it is very important. But it has permanently gone.So, is there any way to change my phone number and enter a new one?Please help me ASAP!!!Thanks everyone. 1 Link to comment Share on other sites More sharing options...
miiila Posted February 22, 2019 Share Posted February 22, 2019 Hello. Sure, go to your settings, choose “Security”, there is an Edit button for changing one’s phone number. I do hope you still know your answer to the security question as I’m pretty sure you’ll be asked to answer that if you change your phone number. 5 Link to comment Share on other sites More sharing options...
zimosho Posted February 22, 2019 Share Posted February 22, 2019 Hello,Yes, you can change your given phone to follow some steps.Go to ‘Setting’ then choose ‘Security’ then choose the 'PHONE VERIFICATION then press “Edit” bar.By clicking ‘Edit’ bar you will asked your Security question.After giveing the correct answer, you will able to change. If you forget the answer, you never do its.Thanks. 1 Link to comment Share on other sites More sharing options...
wordpressdony Posted February 23, 2019 Share Posted February 23, 2019 Hey, you can do it, try to edit on setting option 👍 1 Link to comment Share on other sites More sharing options...
bellaarticle Posted February 23, 2019 Share Posted February 23, 2019 Yes is possible go to your settings and locate the editing button from there you will see how to change your phone number, make sure you can access your email 1 Link to comment Share on other sites More sharing options...
nakibstudio Posted March 8, 2019 Share Posted March 8, 2019 I forgot my security question answer.How can i solve it or get solution.Please help me.Thanks 1 Link to comment Share on other sites More sharing options...
lloydsolutions Posted March 8, 2019 Share Posted March 8, 2019 Nobody on the forum can help you with that. You need to contact Customer Support. 1 Link to comment Share on other sites More sharing options...
iqramtopu Posted March 8, 2019 Share Posted March 8, 2019 I Think You Have To Contact With Customer Support And Maybe They Can Help You By Verify Your Identification.Otherwise, Nobody Can Help You. Link to comment Share on other sites More sharing options...
zuhalm Posted March 9, 2019 Share Posted March 9, 2019 Anyone can help me to change security phone number. I sign up fiverr with my old phone number which is i dont remember it again. In fact i change my number because i lost my phone long time ago. When i want to change the number with my recent number. they ask me to put my old phone number. But i forgot my old phone number . God it is so annoying . I cant withdraw anything if i cant got my code from my old number.Anyone can help me? Pleaseee :((( 2 Link to comment Share on other sites More sharing options...
jonbaas Posted March 9, 2019 Share Posted March 9, 2019 We cannot help you with this. You will have to either remember your phone number, or contact Customer Support for help. 5 Link to comment Share on other sites More sharing options...
emrlanka Posted March 9, 2019 Share Posted March 9, 2019 https://buyers.fiverr.com/en/article/verifying-your-phone 1 Link to comment Share on other sites More sharing options...
zuhalm Posted March 9, 2019 Share Posted March 9, 2019 On 3/9/2019 at 2:38 AM, jonbaas said: We cannot help you with this. You will have to either remember your phone number, or contact Customer Support for help. Ya i just sent the same queation to customer service. (Tickets thing right?) Its about 4 hours ago. Any chance they off work ? Because this is weekend? On 3/9/2019 at 2:39 AM, emrlanka said: https://buyers.fiverr.com/en/article/verifying-your-phone I follow the insteuction. There is no phone verification!. God its so annoying :((( Link to comment Share on other sites More sharing options...
jonbaas Posted March 9, 2019 Share Posted March 9, 2019 Ya i just sent the same queation to customer service. (Tickets thing right?)Its about 4 hours ago. Any chance they off work ? Because this is weekend?i just sent the same queation to customer service. (Tickets thing right?)Its about 4 hours ago. Any chance they off work ? Because this is weekend?Customer Support will respond – if they think a response is necessary – when they respond. It could be a few days before you hear anything – if you hear anything at all. Please be patient. Link to comment Share on other sites More sharing options...
zuhalm Posted March 9, 2019 Share Posted March 9, 2019 i just sent the same queation to customer service. (Tickets thing right?)Its about 4 hours ago. Any chance they off work ? Because this is weekend?Customer Support will respond – if they think a response is necessary – when they respond. It could be a few days before you hear anything – if you hear anything at all. Please be patient.Alright . Thats cool.Can i ask you something? I just completed my order today. I got the money from my client. This is my first time i made the money from fiverr.Why they say pending clearence funds? Is this i have to wait to get my earnings? Why we have to wait until 2 week long?Can you help me translate this policy . I dont understand about fiverr’s policy at all:( Link to comment Share on other sites More sharing options...
nadeemkhadim Posted March 9, 2019 Share Posted March 9, 2019 Q. What happens if I lose my phone or need to change my number?A. You may change your number from your profile settings at any time. Link to comment Share on other sites More sharing options...
catwriter Posted March 9, 2019 Share Posted March 9, 2019 Alright . Thats cool.Can i ask you something? I just completed my order today. I got the money from my client. This is my first time i made the money from fiverr.Why they say pending clearence funds? Is this i have to wait to get my earnings? Why we have to wait until 2 week long?Can you help me translate this policy . I dont understand about fiverr’s policy at all:(Why they say pending clearence funds? Is this i have to wait to get my earnings? Why we have to wait until 2 week long?The answers to these questions are in Fiverr’s Terms of Service: https://www.fiverr.com/terms_of_service 3 Link to comment Share on other sites More sharing options...
zuhalm Posted March 9, 2019 Share Posted March 9, 2019 On 3/9/2019 at 3:45 AM, nadeemkhadim said: Q. What happens if I lose my phone or need to change my number? A. You may change your number from your profile settings at any time. Do you think, im not doing that before i make a forum. When i want to change my number. They ask me about my old phone number. Which i forgot. Because i lost it. See ? Thats the problem. Any kinda the other method to change my security phone number without put my old phone number? On 3/9/2019 at 3:52 AM, catwriter said: Quote Why they say pending clearence funds? Is this i have to wait to get my earnings? Why we have to wait until 2 week long? The answers to these questions are in Fiverr’s Terms of Service: https://www.fiverr.com/terms_of_service So you are waiting for 2 weeks too? to get your earnings? Link to comment Share on other sites More sharing options...
catwriter Posted March 9, 2019 Share Posted March 9, 2019 On 3/9/2019 at 4:10 AM, zuhalm said: So you are waiting for 2 weeks too? to get your earnings? If you read Fiverr’s Terms of Service, you will see that everyone waits for 2 weeks, except for Top Rated Sellers and Pro sellers (they wait for 1 week). On 3/9/2019 at 6:24 AM, zuhalm said: Any kinda the other method to change my security phone number without put my old phone number? Only with the help from Customer Support. 5 Link to comment Share on other sites More sharing options...
fahim380 Posted March 31, 2019 Share Posted March 31, 2019 I forgot my security question. I contacted with support and waiting for their response. What may they ask for verification? I have my passport, birth certificate and other identities. 1 Link to comment Share on other sites More sharing options...
creativeboymk Posted March 31, 2019 Share Posted March 31, 2019 They will ask you to verify phone no and ID passport or driving license.Good Luck 😊 Link to comment Share on other sites More sharing options...
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