alishahusain777 Posted January 7, 2018 Share Posted January 7, 2018 I want to change my number and I forgot my security question, previous number has been blocked. 1 Link to comment Share on other sites More sharing options...
icewebdezignz2 Posted January 27, 2018 Share Posted January 27, 2018 Hello everyone on Fiverr, both old and new, i need your help on this, i have been on fiverr for few months now and i wanted to withdraw my dollars to my paypal account and it was not connecting until my account was blocked by Fiverr and telling me to contact support, i did and i was ask to reset my password, now this is where the problem sets in!!! at the point where it ask for my security answer is what i cant remember as i forgot to write it down so i couldn’t pass that stage.i have contacted support but they are not willing to help me out with my security answer. please anyone experienced this before? or any advice as i need to get back to business. thank you all in advance Link to comment Share on other sites More sharing options...
offlinehelpers Posted January 27, 2018 Share Posted January 27, 2018 Hello everyone on Fiverr, both old and new, i need your help on this, i have been on fiverr for few months now and i wanted to withdraw my dollars to my paypal account and it was not connecting until my account was blocked by Fiverr and telling me to contact support, i did and i was ask to reset my password, now this is where the problem sets in!!! at the point where it ask for my security answer is what i cant remember as i forgot to write it down so i couldn’t pass that stage.i have contacted support but they are not willing to help me out with my security answer. please anyone experienced this before? or any advice as i need to get back to business. thank you all in advancethey are not willing to help me out with my security answer.That’s why it’s secure? It’s nice to see Fiverr isn’t giving out passwords to any Tom, Dick or Harry to be honest.You need to remember your own security answer I’m afraid.Your account seems to have gone from Fiverr? 4 Link to comment Share on other sites More sharing options...
misscrystal Posted January 27, 2018 Share Posted January 27, 2018 We don’t know your security answer either.The questions are usually ones you know even without having to write them down. Like who was your best friend in school, where did you go to school, things like that. 3 Link to comment Share on other sites More sharing options...
icewebdezignz2 Posted January 27, 2018 Share Posted January 27, 2018 We don’t know your security answer either.The questions are usually ones you know even without having to write them down. Like who was your best friend in school, where did you go to school, things like that.Yeah i know, i entered what i felt was correct but i only have 3 chances before its locked again, but its not nice at least there is prove that the account is mine from phone verification and email just like other companies do… Link to comment Share on other sites More sharing options...
jonbaas Posted January 27, 2018 Share Posted January 27, 2018 Yeah i know, i entered what i felt was correct but i only have 3 chances before its locked again, but its not nice at least there is prove that the account is mine from phone verification and email just like other companies do…i only have 3 chances before its locked again, but its not nice at least there is prove that the account is mine from phone verification and email just like other companies do…Oh, really? It’s not nice that Fiverr works to keep their site secure from hackers? How do you forget your own security question answers? Those answers are supposed to be intimate/personal information that only YOU would know. If you don’t know the personal information that you used to secure your account, I question whether that is actually YOUR account to begin with. 😉 1 Link to comment Share on other sites More sharing options...
designawsome Posted February 10, 2018 Share Posted February 10, 2018 Hi Friends … !!i was set Question on my fiverr account and now i forgot it can somebody help me i was contacted Costomer service they ask me to do thiswhat should i do now ? Link to comment Share on other sites More sharing options...
offlinehelpers Posted February 10, 2018 Share Posted February 10, 2018 You only joined Fiverr a few days ago - how is it possible to forget your security question and answer in such a short space of time?Sorry - nobody can help you to remember it - only you can do that. ☀️ 6 Link to comment Share on other sites More sharing options...
nikavoice Posted February 10, 2018 Share Posted February 10, 2018 You only joined Fiverr a few days ago - how is it possible to forget your security question and answer in such a short space of time?Sorry - nobody can help you to remember it - only you can do that. ☀️how is it possible to forget your security question and answer in such a short space of time?IKR - Totally mind-boggling! :thinking: smhNext time choose easy Q&A’s like “how many fingers and toes do I have?”“What color is Elmo?” and is “Big bird really a bird?🐦” . 🍍 7 Link to comment Share on other sites More sharing options...
misscrystal Posted February 11, 2018 Share Posted February 11, 2018 The idea behind having a security question is that only the person who opened the account knows the answer and no one else.What this means is that only someone with the answer can enter the correct answer, and that person is the account owner.So when someone else comes along and does not know the answer, they cannot enter the correct answer and no one else knows it either.So the fact that you do not know the answer means you cannot enter the answer correctly, which means you are locked out of doing that, which means no one can help you, certainly not anyone on this forum and probably no one at customer service either.The only thing that can help you is knowing that answer~ 2 Link to comment Share on other sites More sharing options...
saimarham Posted March 1, 2018 Share Posted March 1, 2018 now i cant verify my number and cant withdraw money because my number was not verified with account and I’m not remember my security answer also now what will happen to my account 2 Link to comment Share on other sites More sharing options...
offlinehelpers Posted March 1, 2018 Share Posted March 1, 2018 You only joined Fiverr last month - how can you forget the answer so quickly? 3 Link to comment Share on other sites More sharing options...
saimarham Posted March 1, 2018 Share Posted March 1, 2018 I’m so worried i don’t know how i frorgot and when i create my account i not foolow all security option and not fill then now I’m facing trouble my laptop lcd broken and i login from new device now I’m facing restriction i have same internet connection but using new laptop and pc how i will solve issue i have my first project funds in this account Link to comment Share on other sites More sharing options...
offlinehelpers Posted March 1, 2018 Share Posted March 1, 2018 On 3/1/2018 at 9:14 AM, saimarham said: i have same internet connection but using new laptop and pc how i will solve issue i have my first project funds in this account It doesn’t matter that it’s a new laptop - you just need to remember the answer to your security question, which you gave to Fiverr when you set your account up. Nobody can help you to remember it I’m afraid. 1 Link to comment Share on other sites More sharing options...
saimarham Posted March 1, 2018 Share Posted March 1, 2018 ok i try to remember I’m so worried sir Link to comment Share on other sites More sharing options...
jazmove Posted March 1, 2018 Share Posted March 1, 2018 Have you contacted Customer Support? They will help you with this matter. Link to comment Share on other sites More sharing options...
offlinehelpers Posted March 1, 2018 Share Posted March 1, 2018 Have you contacted Customer Support? They will help you with this matter.No they won’t - it’s up to each user to remember their security details. CS won’t give them out if you forget (thankfully). Link to comment Share on other sites More sharing options...
saimarham Posted March 1, 2018 Share Posted March 1, 2018 they say remember security question and i forgot it my answer they say they cant help me without security answer now what i do with account if i cant withdraw funds then there is no advantage to take any project more on this account I’m tired now worried what will happen Link to comment Share on other sites More sharing options...
lloydsolutions Posted March 1, 2018 Share Posted March 1, 2018 Nobody on the forum can help you with this. If you type “forgot security question” in the search bar above there are several posts on the subject which may help you. 3 Link to comment Share on other sites More sharing options...
sajedulshawon1 Posted March 1, 2018 Share Posted March 1, 2018 Mobile number and security question both are important for fiverr account but you don’t have any of them. I think this two things are more important than your password Link to comment Share on other sites More sharing options...
saimarham Posted March 1, 2018 Share Posted March 1, 2018 no way to solve it now?? Link to comment Share on other sites More sharing options...
nikavoice Posted March 1, 2018 Share Posted March 1, 2018 On 3/1/2018 at 11:02 AM, saimarham said: ok i try to remember I’m so worried sir Start jogging. Unfortunately, nobody on the forum can help you remember your security question/answer. Don’t waste your time contacting CS by the way. Due to security reasons and whatnot, they wouldn’t be able to help you. 2 Link to comment Share on other sites More sharing options...
sajedulshawon1 Posted March 1, 2018 Share Posted March 1, 2018 On 3/1/2018 at 11:07 AM, saimarham said: no way to solve it now?? No as @nikavoice said they wouldn’t be able to help you if you forget your security question There is a I forgot button but I think it doesn’t work without your phone number Link to comment Share on other sites More sharing options...
smartseoz Posted March 1, 2018 Share Posted March 1, 2018 IF you know password then you can find from setting or you should contact with fiverr support they help you Link to comment Share on other sites More sharing options...
offlinehelpers Posted March 1, 2018 Share Posted March 1, 2018 IF you know password then you can find from setting or you should contact with fiverr support they help youHave you read any of the preceding posts?Fiverr support will (rightly) not help with forgotten security answers. 🙂 3 Link to comment Share on other sites More sharing options...
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